雪岳海灘肯辛頓度假村 (Kensington Resort Seorak Beach)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Breakfast was good.

사우나 가 좋았어요

지방에 사시는 부모님을 모시고 강원도 여행을 했습니다. 관광지다보니 좋은 숙소들이 많았지만 해수사우나가 있다는 장점과 좋은 리뷰들이 많아서 비교끝에 "켄싱턴리조트 설악비치"를 예약했어요. 시설이 조금 오래되었다는 내용도 있어서 조금 고민했지만 결과적으로는 대만족이었습니다. 가장 좋았던 점은 리조트 바로 앞이 해변이라 산책하거나 바다를 바라보기 정말 좋았다는 점입니다. 객실에서 보이는 오션뷰도 만족스러워서 머무는 동안 여행 온 분위기를 제대로 느낄 수 있었어요. 건물 자체는 다소 연식이 느껴지지만, 객실은 전반적으로 깨끗하게 잘 관리되고 있다는 인상을 받았습니다. 부모님도 너무 만족해 하셨고, 무엇보다 직원분들이 친절하게 응대해주셔서 더 편안하게 머물 수 있었고, 덕분에 기분 좋게 쉬다 왔습니다. 바다 가까운 곳에서 편하게 쉬고 싶은 분들께 괜찮은 숙소라고 생각합니다. 다음에 또 여행을 가더라도 숙소는 고성에 있는 '켄싱턴리조트 설악비치'로 할거에요! 다음엔 애슐리에서 조식도 이용해 볼게요 :)

We did not expect the extra bed to be a Korean style mat on the floor and it was a bit inconvenient, but the staff were very helpful and kind. The breakfast was very good as were the views. The kids loved the kids play area, though it was a bit expensive.

Clean room, Professional staffs and prompt action for some requests

I recently stayed at this hotel, and overall, my experience was quite disappointing due to cleanliness issues. Upon entering the room, it was clear the housekeeping standards were lacking. The floors hadn’t been thoroughly swept, with visible dust ,dust and crumbs in some areas. The bathroom also had issues, including hair in the sink and shower, and the towels didn’t feel or smell as fresh as I would expect from a hotel of this caliber. Even the bedding left me feeling uneasy, with stains and holes that suggested it hadn’t been properly changed. This really impacted my ability to feel comfortable and relaxed during my stay. I hope management takes steps to improve the cleanliness standards, as this could be a much more enjoyable place to stay with more attention to detail.

The front desk was great. The rooms were old and didn't look near as nice as the front foyer of the motel.

Disappointed at the way they did the renovation. Still felt very old. Shower in the bathroom was not properly separated. Wallpapers were peeling off and staff was not responsive at all. I would not stay here again when I am back in the area.

Very nice place! My parents were satisfied!!

Good!