波特西渡假村 (Portsea Village Resort)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The external outfitting of the property was excellent. The apartment we had was outdated, lacked basic features, pod coffee machine, glassware, additional tea towels, no paper towel. There was only 2 chairs for the table. There was no sound system, the television was undersized. The bathroom was the standard of a Best Western, basic, step in shower over bath, no hand towel holder , not accessible for elderly or disabled. We used the indoor pool and it was great. We borrowed tennis rackets, were given 3 flat balls and the receptionist was unapologetic and made no attempt to rectify this. In fact it felt like a huge inconvenience. I’ve stayed at this property previously and the apartment fit out was great, modern facilities. Given the nightly rate the standard of room needs to be updated.

Everything was perfect! Great location, apartment and facilities. The manager Jo was so helpful. Thanks again for a great stay, can’t wait to come back 😊

We stayed in apartment 331; the units are tired and need a refurbishment, fittings are worn, chipped & stained. The chair cushions were hiding a lot of food crumbs, peanuts etc. balcony needed sweeping, bathroom needs an update. The unit was not up to a 4 star premiere standard as advertised, gardens are nice with 2 pools and location is good.

Awesome

Thank you

This property is in a very good location. The room was satisfactory except that it did not have a table and chairs. Essentially it was a bedroom with very limited space. But, everything else was excellent. Staff were excellent. They were very friendly and professional.

Customer service was really good. The staff were lovely and particular Ange who made our stay very pleasant. Thank you.

Staff extremely friendly and helpful.

it has a great location connecting to pier, fishing site, national park, nice cafe and bus stop. The village offers you a sunshine and leafy living environment. You will love to stay for a long weekend.

The property was in a great location. The main areas were locked when reception closed so there wasn’t very much communal space. If you are going to put people in a one bedroom no balcony room then at least have communal areas accessible.