多麗絲游輪（哈格運營） (Doris Cruise)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great value for a wonderful cruise along Ha Long Bay. The staff is top notch. Cordial, helpful and enthusiastic. The food offering has variety and delicious. Cabins are clean with balconies to enjoy the amazing views. Highly recommended,

Services was good, but boat could be a lot nicer if they give it more maintenance. Our room was not the best… make sure when you book you don’t get the 400-403 rooms, you won’t have balcony. Bathroom were very moldy, very poor condition. Our bed bedsheets were stained… Food was very good! We did different activities like kayaking, fishing at night, happy hour and more. Is definitely not a bad option since is only for a night.

We got the executive suite. The room is bigger and the balcony but that’s about it. Furniture is old albeit the cruise debuted in 2022. The shower didn’t drain properly. They also turned off my AC the morning after thinking that I only stayed for 1 night so we came back after a day of excursion to a very hot room. we booked the 3 days 2 nights itinerary. The first night dinner was not good. Also half of the food was vegetarian. The second night dinner was much better with more meat option. Both dinners were buffet. First and second lunch was set menu, which was ok. Last lunch was buffet so there were more options to choose from. Breakfast was below average. Happy hour cocktails were decent, although prices are steep, which is to be expected. The things I like the most are the aCtivities and the scenery.

Beautiful cruise.

It was amazing

It was great

The care and attention of the staff really elevated this experience. Katie and all the the other staff working April 26-28 were phenomenal.

I have given Doris Cruise a 1 star but this is not reflective of the majority of staff, as they do their absolute best despite working horrendously long hours for very little pay. I would not recommend this cruise to anyone, unless you want very poor value for money. The price of drinks on board is ridiculously high, and it's not as though they're in the middle of an ocean miles from land. Tea and coffee is supposed to be provided free of charge in the cabin but getting a replenishment of supplies over and above the single serve each is impossible, which was clearly an attempt to get you to buy it in the bar/restaurant. Food ran out, to the extent that there was no butter for breakfast on our 2nd morning. The itinerary was not as advertised and when I complained about this following our cruise and said I planned to post a bad review, they asked me to wait 24 hours for them to respond. In that 24 hours they updated their website and as I'd stupidly not taken screenshots in advance, I then had no evidence. Doris Cruises then stopped replying to me, despite saying that they wanted to remedy my complaint! Yes, the scenery is stunning but the cruise is not worth the money we paid. A much better experience and the opportunity to see far more of Cat Ba island could be had by taking a day cruise and staying on the island itself. I only wish that I'd known this before as I could have saved a lot of money.

Horrible stay in the Executive Cabin (was supposed to be higher comfort, and was 180° opposite). The pipe with deadly diesel fumes is located exactly (!) behind the terrace. You can't breathe, can't switch to air conditioning as the air inlet is also located on the terrace. When next night we changed to another (lower class) it was ok. But we still do not recommend the experience. The fumes, even if not in a cabin, surround the cruise and fill the whole bay (there are numerous ships parking next to each other overnight)

Good. kindly staffs.