鳳凰城機場-市區豪生酒店 (Howard Johnson by Wyndham Phoenix Airport/Downtown Area)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Room was dirty, bathroom had pee all over the toilet. The person at the front desk was rude and was no help.

Checked in the room was over 90 degrees upon walking inside. The ac didn’t work except for 10 minute intervals the room was not cold all night once. There was NO toilet paper an empty roll left on the holder. Used crusty lotion bottles that should be replaced every single stay. Bathroom was disgusting and they do not have any ice either. Worst hotel experience I’ve EVER had by far.

It was a nice presentation and I got interrupted for a new mattress 🙄otherwise it was nice.

The bed frame was not secure and was made of metal that made a loud banging noise with any movement other than a simple roll over. WE called the desk and they said all their beds were the same.

It’s not a five star property obviously. It’s not even a 3 star. But it’s as convenient fur me as they come. I can pay $5 per day to park my vehicle there while on business trips. It’s a mile from the airport. Minimizing Ubers and aggravation. Rooms are clean and sufficient. Will continue to stay there every time I have a trip leaving Phoenix.

The room was super hot and took a few hours to cool off. Not well maintained and there were what looked like cigarette marks on the walls. The front desk personnel were very nice tho. Heard random drunk people screaming at 1am. Booked the room because it was close to the airport and The Spot parking. Would not recommend.

Reception area of the Hotel smelled so moldy when pointed out to the night manager copped an attitude. This hotel wants to charge you up front $40 for incidentals instead of holding the card in case.

The location is nice, was a short walk to the metro/transit, felt safe, lots of parking. I appreciate a “vintage vibe”, but this motel is just simply “vintage”. The luggage rack (broken) was from the 70’s I’m sure. The rooms are very spacious however. I had chose this hotel for the outdoor pool, since it is Phoenix after all, but was very disappointed as the pool was quite dirty, not heated, no hot tub and no pool towels. I managed to find one lounge chair that wasn’t broken or covered in bird poop. We didn’t try the breakfast.

There were ants in the bathroom, electrical outlets were not able to hold charging cords for phones/devices, one outlet was hanging out of the wall, lamp bulb was burned out or just not working, no hot water out of sink to wash my face (lukewarm only). I cancelled a future visit that was pre-booked.

They did nit have a key that worked. They could use the master to let me in but there was not a key so I code go in and out of the room as needed!! Crazy!!! The "man" from thy front desk told me I wasn't doing the card correctly and he needed to "teach me!" He was then also not able to open the door with the key either!!?? Very condescending. Disrespectful! The electrical outlets in the bathroom didn't work! Plugged my curling iron in at an outlet by the door.... But the plug kept falling out of the outlet! I asked to get my money back but was unable to get a person on the phone from. Hotels.com.it was all a disaster. The Howard Johnson was listed as a Wyndham hotel. Called them and they told me there was nothing they could do as these hotels all have independent owners... Don't trust Wyndham either.