北羅利主流套房酒店 (MainStay Suites Raleigh North)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Hotel was supposed to be an Extended Stay hotel yet there were NO dishes, glassware, utensils in the room. There wasn't even a hair dryer, which the Expedia site specificaly listed.

Never again. Uncomfortable bed, a/c doesn’t cool the room in the suite but freezes the living room, pullout bed had dirty, nasty sheets, They want IDs for all adults not just the one booking - that alone tells you what kind of people stay here

Air conditioning was not a cool as I would have liked. But for what I payed for it was acceptable in price.

I checked in and was assigned three different rooms, all of which were unsanitary. Towels were visibly dirty and brown, bedding had hair on it, surfaces had dried residue, and the toilet was unclean. The conditions were not safe or fit for occupancy. I left within minutes and did not stay. A manager verbally confirmed I would receive a full refund, but the hotel later refused to honor it and contradicted themselves when speaking to Expedia. The hotel and Expedia then passed responsibility back and forth. This property does not reflect its online ratings at all. The cleanliness issues alone are alarming, and the lack of accountability afterward made the situation worse. I would strongly advise others to stay elsewhere.

The room was very clean. The staff was friendly and very helpful. I will stay with them again.

The room was clean upon arrival. Rooms were updated and very nice/comfortable for our trip for a soccer tournament.

I want a refund, room was dirty and had a smell. The toilets had moe or something nasty in them, NEED to replace them or remodel the entire hotel. Also the reviews and stars of locations is not correct total scam and roadkill of a place. I want a full refund please and thank you.

I booked this hotel for my 1 year anniversary thinking the room would look okay , but it didn’t, The room was small , the room didn’t look nothing like the picture on the websites, the cabinets wasn’t up to par I just didnt enjoy it .

This is an average hotel. The bed was lumpy because there are no mattress covers.

Great