溫斯頓豪華廣場酒店 (PLAZA Premium Grand Winston)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Really really nice hotel... very modern, very nicely decorated, very very comfortable bed, and a little kitchen area with a microwave and sink. Great aircon and I LOVED having a rain shower!! Great location for transport too - buses and trams pretty much right outside. Just a note - if coming back from the hague at night, take an uber rather than a taxi... taxis are €40 but uber is only €20! Learnt from my mistakes haha!

N/A

Friendly staff very accommodating. Great location convenient to public transportation. Comfortable stay. Self serve laundry facility only had 2 sets of washer/dryers, no detergents dispensers available (must bring own). Always fully used, since hotel also house government sponsored long-term stay families with children (like public housing).

Room was spacious and moderately clean with kitchenette facilities. Seemed as if the hotel's primary function was was as living quarters.

Arrived at hotel after a 16 hour drive. Checked in all good but do not understand why I manically had to fill all my data on an iPad? I did this on the online booking, so why do I have it do it again, not efficient. Went for dinner in restaurant to be told it’s closed but I can walk down the road and find a restaurant. However next to restaurant was a room full of what looked like refugees happily eating lots of food? Should have been told at check in. Breakfast was appalling, nothing was available, no orange juice, one slice of cheese, hot food pots empty. But once again the room adjacent was full of food being enjoyed by whoever they were. Will never use this hotel chain again.

There was air conditioning. Breakfast was ok but could have been more varied. Unfortunately a particular male staff was very rude at breakfast. Reception staff were very friendly and helpful. Cleaning service was unfortunately very poor for a 4* hotel and a lot of the staff could not speak English. The hotel also had asylum seekers living there too. So communal areas were shared with them (apart from the breakfast hall) If you are looking for a 4* experience I would not recommend staying here. But for a short trip. It is ok the rooms are well maintained and equipped with a microwave.

If you don’t pay for breakfast you won’t get any coffee. Only Ukrainians get free coffee. There is no coffeemaker in the room, only instant. The head waiter needs education. You should promote Andres (waiter) who knows how to treat a client. Parking is a mess. The front desk staff was not able to explain well how it functions and it was a lot of wasted time to get in and out of parking. The room is nice and clean.

I have booked a standard room for one, it was spacious equipped, with daily cleaning, the hotel is pleasant in a good area but if this hotel shares these facilities with asylum seekers the rates should be kept at a lower level.

Nice hotel, great staff and lovely room at a reasonable price. As I was tired, I misunderstood the instructions given and went to the 6th floor in the wrong part of the hotel, so had to back down to find out where I should go. I then discovered that toiletries had to be picked up at reception, but avoided another trip down at night and got them in the morning. Otherwise all was excellent.

The staff was less than helpful. The room was hot. The air conditioner made noise all night long. The toiletries were only available if you went to the front desk. The parking was hard to find. The shower pressure was so bad…. I could barely it with get the soap out of my hair and told my 94 year old dad not to bother. The restaurant was closed. The staff at reception, less than helpful. Except for the morning girl who was friendly. The afternoon staff where more interested in their phone. When my dad became sick … I sent a request for an early checkout. No response.