黃金海岸希望島港灣酒店 (Harbour EasyStay Hotel Apartments Hope Harbour Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Save yourself the headache and book elsewhere. Dirty rooms, stains on quilts hair everywhere, half the lighting was out and didn't get the rooms we paid for, the excuse was "sorry, we're very busy" - the room was a converted Store Room (it even said that on the door), no windows, light or ventilation.

The toilet seat was broken and I was told it would be fixed that day, but it wasn't fixed during our week there.

The 2nd Bedroom was in the Laundry room with was freshly painted and had a strong smell with door closed. No ventilation or Air Conditioning in the 2nd Bedroom. The single Toilet/Shower did not have an exhaust fan either unfortunately. We were there for the Gold Coast 42km Marathon which was a busy event therefore not much options were available for alternative accommodation.

When we arrived I waited in line for over 45 minutes, when I gave the reception my booking number they had no room for me. The young boy at reception said I'll go and check if I can find you a room. He came back 25 minutes later to tell me that the one he looked at wasn't clean so he'd check another room. After waiting another 15 minutes he returned to tell me he had found a clean room. I had

Good price nice room very friendly staff little out of the way if you don't have a vehicle

Overall, well kept and clean, would have been nice to have a microwave or a coffee maker in the room… If room has a full fridge, should have something else in there to complement it.

There was no mini bar and no wine glasses or anything to wash up or dry up with, the linen was clean and so was the room

Great value

The location was great! You get what you pay for.

On arrival at 2.05pm we had to wait over 20 minutes to check in as there was no receptionist and a big queue formed. No apology was offered and the receptionist started chatting to the woman in front about what she was going to do during her stay, read the room! Internet was dreadful despite it being promoted. Shower gel in the wall mounted container dribbled out slowly. Bed was comfortable but the room was very dated.