瑪雅哥巴悅榕莊 (Banyan Tree Mayakoba)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The Banyan Tree really exceeded our expectations! It was a first class experience from arrival to departure! The resort is exceptionally clean and the staff were constantly going above and beyond! The food was amazing! We loved having bicycles with our villa. This place lives up to the hype! We will visit again soon!

Five star

The moment we pulled up with our driver, we were in paradise, with flowing waters, bright highly maintained jungle foliage, & a welcoming team that gave us a Mayan welcome! We had the most amazing time at the resort. The room was white glove cleaned twice a day & evening turn down services. ALL staff members knew our name & greeted us very hospitable & got to know our likes & dislikes by memory. This was our first experience out of the country & what a memory it is! We made some awesome new friends from New York, we're from Arizona, & we're planning our next trip there already! Oh, & talk about accomodations, every & ALL accomodations were met, not only for us, but for each guest on property. No processed foods & I found that I'm obsessed with a lot of tropical items I've never had...the breakfast was literally... OUT...OF...THIS...WORLD! #FitForAKing(Or Queen) 😁 #gaysafe Thank you team for the memories! ... Until we meet again.

We had an amazing four days at Banyan Tree. We loved every minute of it, except that the food was a bit expensive.

The service and staff were amazing, the experience was so peaceful and relaxing, and the room was beyond our expectations. 10/10 stay.

Excelente la atención y todas las instalaciones

Overall we had a good experience, Staff was very nice and helpful. Atmosphere was relaxing and calm. We enjoyed the amenities that were on offer. A few issues we had that will probably probably cause us to book something else in the future: * Food is extremely expensive at this hotel, just absurd prices on some pretty basic options. * We brought our tennis gear only to find out the court rental fees are $78 per hour. Given that tennis courts are mentioned in the amenities, a fee should not be charged at all. * At times we noticed a strong smell of sewage in certain parts of the hotel.

Very nice clean room, staff was amazing very helpful

Clean and very nice staff

Out of this world experience- attention to detail was amazing / the food, the service and the design and architecture were incredible! My son and I did the spa and we did the rainforest sauna along with an hour massage. It was an incredible experience!