薩莫拉酒店 (The Hotel Zamora)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great food

absolutely AMAZING stay. Staff was friendly and always there if needed. Pool, main lobby, restaurant, and bar were amazing and clean. The show stopper was the rooftop bar and lounge. Fantastic scenery over the beach, Don Cesar in view and a luxury place for an affordable price. We will 100% be coming back to this location in the future.

Room and property were amazing. Everything was clean and updated. The staff is incredible and very friendly, helpful. I’m local but I will definitely be back for another staycation.

Hotel is perfectly located. Aesthetically curated as soon as you walk into the lobby you can tell. The staff was great, everyone was very attentive and we even got a complimentary upgrade to a beautiful room that we very much enjoyed. The pool is great with a shaded area in case you do not want sun with the bar comfortably located upstairs in their restaurant that’s located inside the hotel. Didn’t get a chance to check out the rooftop. Only negative observation I have was finding some hairs on the towel when we first arrived, were not ours as we hadn’t used the towels by then. Some things were a little dusty, I’m assuming the room hadn’t been cleaned since the last person that stayed there left and one of the robes had a stained so I couldn’t wear it.

10/10 a great hotel. Will be staying here again. We booked this as a last minute celebration as we just got engaged, and the staff couldn’t have been more accommodating. Everything was relaxing, clean, and just over All wonderful. They have everything you need right there in the hotel. Do not over look this spot if you’re thinking about booking

I booked 2 rooms at $370 each. I chose this hotel because of the proximity to the beach and the amenities they advertise on Expedia: private beach, or walk 1 block to the public beach. When I checked in, the frontdesk staff told me we could request a golf cart ride to their private beach, which we did... but then we were told the golf carts had no more battery left and that there is no such thing as a private beach, they just "like to call it that", and we were welcome to walk the 0.5 mile there. Also, that the 1 block walk to the other beach was recently gated so that was no longer an option. We ended up driving to a public beach and paying extra for parking. In the end, all the amenities we needed from Hotel Zamora were a disappointment. I could've paid $100/night for a 2 star hotel and get the same result.

Staff were very helpful and friendly

The rooms were large and very comfy. Loved the snacks at the lobby. The pool was nice. A little too many dead bugs though.

A little better maintenance to the room equipment (i found a broken bed lamp with a potential of electrical cables exposed and possible short circuit or fire; a broken shower hand shower; a very dirty humidifier fitters ) so in general the room was great but this litle items need to be taken care off

I was very disappointed with our stay at Hotel Zamora. I have stayed in the past and was excited to go back. There were 2 weddings scheduled the weekend I was there, which caused an understaffing issue and many miscommunications. For example, we got a ride from the hotel to the beach and were told to call the hotel when we wanted to be picked up. I called for 20+ minutes with no answer so we decided to call an uber. The hotel seemed chaotic, understaffed, and kinda dirty.