10 號酒店 (Number 10 Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

A strange hotel. Great location, helpful staff, clean, comfortable room and very disappointing breakfast. If they could get this resolved this hotel would be fab. Our first breakfast experience was just plain awful for an hotel that has charged nearly £400 for a three night stay. Small buffet table with a few sad looking pastries. Toaster with only choice of bread which was the plastic sliced white stuff. My wife asked for poached eggs on toast. They arrived on a cold plate and not on toast. When we questioned this we were told we had to do our own toast for the eggs. I ordered scrambled eggs. They arrived almost immediately on a cold plate and in a pool of water, presumably from a hot plate somewhere. Our coffee was luke warm from a jug and impossibly strong. Great little hotel but go out for breakfast.

Had a nice stay with family, easy to make changes to bookings. Only fault was observing a waiter carrying burgers on a tray outside, they were not covered! Health and safety loads of flies about, breakfast good, plenty of choice. The young waitress had excellent customer service.

I travel a lot for work and this is only the second time I have ever done a review. If you're going to spend £350+ a night for a room, you'll want much better. I booked two rooms on this private visit, almost £800 was way too much for what we actually got. The two ladies on reception for check-in/check-out were lovely, couldn't fault them, that's worth saying up front. For the younger girls in the bar/breakfast area, serving was just an inconvenience. Later, there were trays of glasses/crockery on two tables in the bar, which staff walked past and made no attempt to move to allow patrons to use them. Our room was a huge disappointment. I have never been in such a small hotel room. But for the high ceiling it would have been really claustrophobic. There was a corner of the ceiling with paper peeling, scuff marks on one wall where people had obviously struggled with bags. The door into the bathroom had a chunk missing from it where it sticks, the bathroom itself was truly awful, so old. The cistern was noisy when used, the pressure in the over-bath shower was absolutely pitiful and there was a little mould on the grout above the controls. The shower curtain was a nuisance because the space was so tight. I was so disappointed I took photographs. On leaving, reception was busy with breakfast traffic going through so I didn't stop to speak about it, but I should have. Our room was not to the standard being advertised and definitely not worthy of the price charged.

Beautiful room with all necessary facilities. Comfortable bed. Helpful staff, particularly breakfast staff. Wonderful choice at breakfast.

Was lovely stay and will definitely return. Our room was immaculate

Room was clean and breakfast was good. Rooms are very spacious, and decor is amazing. Staff is super helpful and friendly. But, hotel is very noisy. Make sure you don’t get room 15 unless you are deaf and/or sleep like a rock. It is directly over the party room and reception, and there is also an almost constant thumping in the walls all night (pipes?). Then, in the morning the music at reception will wake you up. (It was so loud that when we went down for breakfast, we had to yell to speak to the receptionist in the morning; my husband was frustrated that he could not hear her at all over the music). But, when we asked about it, a member of the staff generously moved us into the other building, which was relatively quiet. But, our new room reeked of very strong body odor and had no windows that open. We turned on the bathroom fan and left for the day, and that helped, but the bed (pillows) still stunk strongly. I would suggest laundering the pillows, comforter, etc. or throwing them out and replacing them. For room 15, I strongly suggest putting ONLY people attending events in that room, no matter when a reservation takes place. In other words, anticipate that you will have events and hold that room (and nearby rooms) for event guests only. Put early, non-event-related bookings in the other building straight away.

Lovely small hotel with a nice bar and restaurant. Staff all friendly and helpful. Location great for attending matches at Hampden.

Nice property, friendly helpful staff

I checked in here for one night before leaving from the airport early the next day. Had a lovely room, with everything required in it. Had a nice meal with my cousin and we both enjoyed our food. Waiters/Bartenders were very nice and friendly. The receptionist was extremely helpful with all my questions regarding getting the the airport at 5.30 am. She advised me the best options. Wish I'd been there longer, great location and nice surroundings. I'll be back.

Excellent Highly recommended