格蘭德峽谷精品酒店 (Grande Kloof Boutique Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Lovely staff! The room was ok but a bit weird in the wardrobe - it was a huge fridge inside and you could not fully hang your clothes. But all in all very nice, loved the garden. The pool beds were though very old and broken.

We were really very pleased with our stay at Grande Kloof. From the minute we checked in to the minute we checked out, we were so pleased with the friendliness and eagreness to help and guide byvevery staff member we came across. The room was just perfect, everything worked well as we were mostly away during day time. The hotel location is really perfect as several attractions are only minutes away from the hotel. Nice restaurants only a short walk away. Major supermarkets, etc all within easy walking reach. Thank you Grande Kloof Botique hotel. Rajan and Hima

Staff was wonderful

Do not be deceived by the photographs on all the websites... the photos look amazing - the reality, not so much... We had booked the Sea-View Wing Suite Top Level Deluxe via Expedia... Room 306. The location and views were great. The room was pretty much the same as the photo but could definitely do with a cosmetic upgrade. The bathroom was dreadful... old and dated! The description on Expedia stated the room offered cookware/dishes/utensils/oven/stovetop/toaster - totally inaccurate - so I basically paid for something that was never there! Pleasant staff... was lovely talking to Sarah, Miriam, Ester and the two gentlemen who were at Reception overnight. The miserable rude lady who sat at the Reception Desk on the right could certainly improve on her customer service skills. Breakfast was nice, had a good selection of vegetarian choices... however the fruit/baked items were not replenished once guests before us had taken. Overall, definitely not worth the amount of money I paid. I've stayed in less expensive hotels with higher standards.

Super friendly staff. Very helpful. Breakfast was good. Great location-great view. Bed was very comfortable. An update on the decor and flooring would be nice. The floors are painted concrete-but rugs are on the floor. I believe it was good value for the price.

Really a lovely hotel and I had a great stay. I wil definitely return when back inCape Town.

Not so good

Hotel cancelled upon my arrival without notice. Issue was between Hotels.com/Expedia and the nightly fare difference, though as the customer I was left with a cancelled reservation even after fully paying for it. Rather stressful experience to find alternative accommodation at the very last minute.

It was a reasonably priced, clean and comfortable stay. However, if you are looking for a place with atmosphere and to socialize with other travelers, it left much to be desired. Megan, the bartender, was very welcoming, hospitable and accommodating. She ensured that I had a great night that would have otherwise been a rather dull last evening in Cape Town. Keep her around!

The booking was misleading. It said it was a hotel. It was a hostel. It was noicey and uncomfortable