鬱金香溪飯店公寓 (Tulip Creek Hotel Apartments)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

It's a nice place in a beautiful environment with wonderful staff. Great stay

Terrible customer service. When arriving the room had no towels, no utensils, glasses, cups, cooking pans, and the room was reeking with tobacco smell. Was ignored when requesting to get a different room.

The receptionist was rude and impolite to guest. The kitchen utensils and drawers were not clean, sofa were old and not so clean. Bathroom not flushing properly and the room itself was not fully made(notowels and bathroom. rugs and toiletries! They are not allowing guest to visit.

Nice experience… property needs some updates , but still great experience

My husband and I were there for fourteen days, excellent service with super cleaning, the young man who cleaned my apartment. he was excellent on the night shift.🇺🇸

Room was not ready at time of check in, i waited rill 3 Pm till it was ready and we recived it without being probably cleaned..floor was wet .. there was leaking of toilet water on the floor of bath room and was fixed one day ahead of our check out ...house cleaning we needed to request each time and they came very late.

Incredibly High Cockroach Infestation Very dirty hotel. Rooms are not well kept. The level of cockroach infestation is insane. I didn’t know that such dirty and unhealthy hotel can charge the kind of money they are charging. See pictures that I have attached to this review. I have never seen this number of roaches anywhere. The TVs don’t work. I changed rooms three times. First room was very smelly. The smell was horrible. And roaches everywhere. They put me in a different room. Still smelly and lots of roaches but the tvs were not working. Next day they put me in a third room. Less odor but the roaches horrible. Spent lot of money to buy roach treatment items and air freshener. It reduced the roaches but still too many. Tv in the room was working but remote didn’t work with it. Tv in the living room wasn’t working and they couldn’t fix it. Everything is so old. Poorly managed hotel. Asked for iron to iron my clothes. One week, still no iron. Please avoid this place as much as you can. There are much better places nearby at same price or better. On a positive note, reception staff really great. The bell boy was awesome. Location is very good as well. Very close to the mall.

We, unfortunately, found cockroaches in our room, additionally, we did not appreciate the quality of the service.

The Reception staff they don’t know how to talk to the people Rooms are dirty Washroom very dirty

Bad property. No service. No communicate.