奧羅拉丹佛會議中心凱悦酒店 (Hyatt Regency Denver Anschutz Medical Campus)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Na

Staff was great! Super helpful and accommodating.

The manager was helpful after 3 front desk agents.

Very clean facility and rooms. Convenient parking.

Would be very helpful to have microwave in room...

Great locstion good amenities

Very clean and friendly staff. The lady at the front desk made a quick and easy check in. Very quiet night as well.

The only choice I had to book was an upgraded premium room so I went ahead and booked the more expensive room because I had no choice. I purchased a king bedroom with a sofa bed with a premium view and received instead a 2 double beds with a regular view room. I paid extra and tried to receive a refund for some of payment. I was told that was a premium room. I will never book a room for this hotel again.

I picked this hotel because it had a restaurant and a pool. Both were closed when I checked in. Restaurant hours on website or app would be helpful. There were a lot of us who were there after our flights were cancelled. And we all needed food.

I am very disappointed. First, Expedia doesn’t tell you about the deposit you have to cough up before you have paid for the room in full. It has been 7 days and I STILL haven’t received my deposit back! The people at the Hyatt assured me,upon check out, that it should only take 1-3 days! That money was for other things and ruined them. Of course had I known about it I wouldn’t have booked my stay there in the first place! Also, the parking garage, attached to the hotel, is not explained at check in. So be prepared to deal with an unmanned 3rd party company who will only let you out of the garage if you pay or can insert the room key OR if you pay OR cause a fuss! No explaining of how to exit the garage or questions about where you parked…providing them with ample opportunity to make sure you are aware of their parking garage rules, or costs associated with visitors etc. I’m 61 years old and don’t, actually CAN’T, read the fine print! I’m sure I’m not alone on that!