蘇邦帝國飯店 (Empire Hotel Subang)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The hotel was bad under new management.

The property looks a bit tired

The hotel is too old

Can consider to refresh the room

Summary of Hotel Stay Experience Our recent stay at your hotel during the Boxing Day period was unfortunately marred by several significant issues. Room Conditions: * Initial room was unclean and had maintenance problems. * Second room had visible mold and dirt. * Pillow quality was poor. Power Outages: * Unscheduled power outage from 11:45 PM to 12:30 AM. * Additional power outage around 5 AM. * Affected critical services like lifts, lighting, and phones. * Raised concerns about guest safety and emergency response. Overall, the quality of accommodations and services provided did not meet our expectations, especially considering the price point. We believe that significant improvements are necessary to ensure future guests have a satisfactory experience.

Only reason to book this hotel is because location is close to my office. Very Bad breakfast, room condition need a renovation, lifts are very slow

Accessible

The setback of this hotel are: 1) Room is using warm lights & too dim. 2) Rain shower only so likely to get your hair wet. 3) Difficult to adjust warm water by the tap (too sensitive). 4) Water Basin drainage is clogged & builds up water easily. Overall, so-so hotel as it is slightly run-down. The good point is next to shopping mall.

It said it had a pool and gym...but it does not. It is not well maintained.

This hotel is becoming worse, probably will be my last time staying. Stayed 4 nights. Good point: Room is comfy Close to my branch office Rooms for improvement: NO Gym facility even the web/ APP saying there is, I felt that I got cheated. Poor quality of breakfast, limited selection food choice really need to improve a lot. Hot shower not working fine, it took me 5 mins to wait The only reason I chose this hotel is close to my hotel, if this hotel do not improve then i will give up.