諾爾布萊克城堡酒店 (Norbreck Castle Hotel Blackpool)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Staff very helpful

All good after the longer than should be wait to get key card

Very large floor space, however easy to find way around.

Run down hotel but staff trying their best Breakfast was lifeless in a huge ballroom. No decent coffee just sachets and overall a poor experience

Had a lovely time, the staff were very helpful as I am disabled. The room was clean and comfortable and the breakfast was great. We will definitely be back going again.

Carpets need deep clean Bathroom door does not open very wide hits the sink No room service expensive for what it was

Lovely hotel basic room but was all we need great staff and amazing entertainment team.

We recently stayed at the Norbreck Hotel in Blackpool and came away feeling pretty disappointed. To be fair, there are a couple of positives. The staff were friendly and helpful throughout our stay, and the hotel has plenty of parking. The building itself is absolutely huge and has so much potential. Unfortunately, that's where the positives end. The exterior is tired and run-down, and while it's an impressive-looking building from a distance, it certainly doesn't give off a premium hotel feel. The inside is even more disappointing. For a hotel charging the prices it does, the standard of cleanliness and maintenance was nowhere near acceptable. Our room had mould and dirt around the windows, a broken drawer, a TV that didn't work, and the condiment tray had black mould inside it. The floorboards squeaked constantly, and the beds were so uncomfortable you could feel the springs through the mattress. My kids were excited about using the swimming pool, but after seeing the condition of the room, I wasn't comfortable letting them go. If the rooms are being maintained to that standard, it doesn't exactly inspire confidence in the cleanliness elsewhere. The whole place feels like it's been untouched for decades. It's outdated, worn out, and desperately in need of investment. That's a real shame because the hotel itself is enormous and could be something special with the right care and attention. We weren't expecting luxury, but we did expect a clean, well-maintained room.

The exterior and interior needs updating/refurbishment. But generally feel for the price it is a good hotel, room clean and bar area good with entertainment. I generally felt it was good deal and was suitable for what we needed, a cheap clean hotel.

Brilliant for families, plenty of room in the lounge and bar area. Reasonably priced food. Kids loved their stay. Great area, nice quiet, clean sandy beach opposite and amusements, shops and eateries a 5 mins walk.