洛拉飯店 (Candy Boutique)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We had a fantastic stay at this hotel in Istanbul. The location was excellent, making it easy to explore the city’s main attractions, restaurants, and shops. The staff were incredibly welcoming, professional, and always willing to help with any questions or requests. Our room was spotless, comfortable, and well-appointed, with everything we needed for a relaxing stay. The breakfast was delicious, offering a great variety of fresh local and international options each morning. What really stood out was the outstanding hospitality. The team went above and beyond to make us feel at home and ensure our visit was enjoyable from start to finish. I would highly recommend this hotel to anyone visiting Istanbul and would happily stay here again on my next trip. Thank you for a wonderful experience!

Very bad hotel and room and Customer Service worst ever

It's a best hotel. The service is good provided everything on a time best experience with Lola hotel. 😊

this is very bad experience and staff are very route and inexperienced and can’t speak english

it was really bad i can’t say it is a hotel i could get in this price better choice if they didn’t put other rooms instead of this room.

They tell you something and show you something. Please don't believe them. They have very bad staff.

The bed sheets had stains on them. The floor was not very clean, as i can see female hair on it. The sound proof was bad. However, tge bed was very comfortable.

No internet no service expensive

Although we had booked the room months in advance and informed the property about our late arrival around midnight, there was no one available for check-in when we arrived. After waiting and asking unhelpful neighbors, we were directed to another nearby building managed by the same property. When a staff member finally arrived, we were shown a room on the third floor with no elevator, accessible only by very narrow and unsafe staircases. Our request for a first-floor room was refused. We were then offered a room in the other building with an elevator, but at almost double the price, which was very disappointing given the inconvenience.

We arrived and were immediately hit by a strong smell of cat urine throughout the property. There was even a mattress dumped in the corridor, making the place look filthy and neglected. It was so bad that we couldn’t even stay the night and left without checking in. We told the staff how horrible it was, but they did nothing to address it and showed no concern at all. I would strongly advise avoiding this place until it’s properly cleaned and managed.