王政酒店公寓 (Regnum Residence)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We were waiting in the lobby since 2pm and didn't get our first room until 3:10. When we walked in the room, AC was broken, bathroom had urine smell, and shower room had smoke smell. The body wash jar was installed at sink(yes, you have to walked out the shower place to get it) and hand soap by the shower place. We asked for a different room due to the horrible smell and finally got the second room at 3:25. The room was clean but both shower jar and hand soap jar were totally empty. We booked a room for 4 people, they only left us ONE towel on the rack. A glass cup was dirty and it never got replaced even after we asked for room cleaning. Also, they gave us only two towels after the first room cleaning and we had to ask for more again. The front desk gave us two more towels bought fresh from IKEA and tags were still on it. I don't know about you, but I refused to use towel directly from store without washing it. Anyway, after the second time I talked to the front desk, they finally gave me washed and cleaned bath towels. They certainly had a great breakfast buffet for sure, but not so much on the maintenance of rooms.

The room was big and had everything we needed. The room is clean but could be cleaner. Floor felt a bit sticky.

Very pleased, helpful staff and easy Access to local attractions

Good hotel on the Buda side, clean, tidy, staff very helpful. Breakfast was continental. Good for exploring both sides of Budapest. Had a very enjoyable stay and would stay again

The hotel is OK but is lacking in comparison to the descriptions on line. Examples include that there is no mineral baths, only that one can go to the baths in Budapest. There is no laundry facilities on site, only laundry service. There are no bikes at location nor do they have a partner for rental as was indicated when we asked their AI chat. There were ants in the bathroom and the A/C was not yet turned on for summer but it was very hot and uncomfortable at times. When staff were asked for an extra pillow, it required 3 requests and 2 full days. Staff are friendly and trying but likely lack resources. Breakfasts are quite good, lots of choice and good quality.

Nice clean hotel, staff were friendly. Location is a bit further from main attractions and restaurants/cafes but we were happy with walking.

Room was clean and I had a warm welcome 🤗

The room was very spacious and clean and the staff was friendly and courteous.

Poor cleaning! Balazs the manager was very nice. He helped me with my cleaning issues.

Great value for money, good breakfast and very clean