倫敦維多利亞莫寧頓飯店 (Mornington Hotel London Victoria)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Nos gusto la habitacion, es espaciosa y confortable.

One of the receptionists was unhelpful . Complained that our 20kg luggages were too heavy .

Nice single room with balcony, air con and nice shower amenities. Some minor issues with TV and blind.

A bit small and didn’t realise we had a basement room, but overall good

The room was small (but expected for London). The hotel does not have a lift/elevator, so if you are not on the main level, you will need to be able to do stairs and carry your luggage up and down stairs as well. Not every room had the same amenities (our friends' room did not have a safe) and some things didn't work as well (shower door kept coming off the track and not closing all the way, skylight blinds were closed halfway and the cords to control it were broken). The staff was friendly and did their best to help where they could, even coming to pick up our take-away trash from us so our room didn't smell of onions all night. If you don't plan to spend a lot of time in your hotel room except to sleep, it was quite sufficient.

Great location! I would recommend this hotel.

First, we arrived at the Victoria to check in at 5pm to be told there was a ‘maintenance issue’ and we had to move to their sister hotel on another street. No offer of a refund was mentioned, and we’d received no prior warning that this was happening before we arrived at the hotel. The Mornington Victor was where we ended up, and it had a pleasant, modern, well-equipped and clean room but there was no sound proofing, a lot of aggressive shouting and threatening language from other guests. Doors slamming for around 2 hours in the adjacent room. Reception would have been close enough to hear it and didn’t do anything about the behaviour. Initially we were booked to stay 2 nights, but we didn’t feel safe to stay at the hotel for a second night. They refused to issue a partial refund for the second night despite having moved us from the hotel we initially booked.

Everything nice

Didn't know how to close the skylight !!!!

The Mornington Hotel London Victoria is a cute hotel and the staff is very helpful and friendly. The only two negatives that we found with our stay at the hotel were 1) the size of the room, there is no room to walk around the bed let along space to store two carry-on luggages 2) There is no lift available and the stairs are narrow & steep. The surrounding area is very nice and the are lots of nice coffee shops near by.