塞維利亞宮 (Sevilla Palace Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Very friendly staff.

As soon as we got off the car, everyone was very helpful. Excellent customer service, Pool was nice and hot tub needs a little help, jets aren't that strong but still very soothing. Our room was very spacious and attendants were very helpful. Rooms don't have any mini fridges so that was the only bad part, so we had to get ice for our little cooler. Ice was a bit scarce as we would have to go to different floors to acquire it. Location is very good as it is center to most of the museums we went and plenty of restaurants to pick from if you don't dine in the hotel.

Every time I’ve stayed here it’s been excellent. But this last time on July19-20, 2026 they went over the top. I forgot my wallet with my DL and CC, next day we called and asked about it and they had them in a safe place, I went to pick them up the following day and everything was there. Couldn’t ask for more than that. All the staff is GREAT!!! My next trip in CDMX, this will be the stay for sure.

El personal fue muy atento, el hotel está muy bien ubicado. Encontramos un camión que nos llevó directo del aeropuerto a la estación Amajac que está a unos metros del hotel, lo cual es muy conveniente. La ubicación es excelente, hay tiendas de conveniencia a unos pasos y conexiones a medios de transporte. Llegamos tres horas antes de la hora de check-in y nos resguardaron las maletas sin ningún problema. El segundo día tuvimos un pequeño percance con las llaves de la habitación, que se desactivaron, pero muy amablemente nos resolvieron sin contratiempos. El checkout a la 1 pm fue muy conveniente para no salir tan apresurados. Definitivamente me volvería a hospedar en este hotel.

the hotel location is excellent. walking distance to a lot of touring site, room is large and staff very friendly. will choose this hotel next time.

The room was okay. We arrived at night. We used the shower, but the water was not draining fast enough. We called the next morning and the staff moved us to a different room right of way. Hotel is okay, but the customer service is great!

Great Location

We enjoyed our stay at the hotel, location staff and amenities were excellent.

Very nice

buena ubicación, estrategica, pero el edificio muy viejo, muy pobre la renovacion y actualizacion de mobiliario, cortinas y toallas.. maquinas de hielo de adorno que no funcionan..