麥克唐納巴斯水療酒店 (Macdonald Bath Spa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

A great choice of hotel to visit Bath. Lovely, large and comfortable bedrooms, excellent decor and atmosphere and good dining. Plus a very nice spa. It's about a mile's walk into the city centre, but a very enjoyable one!

The property is nice but the spa area in particular could do with renovation, we stayed to visit Bath town which is lovely- I would however be disappointed if we had booked the hotel for a spa break.

Disappointing bathroom, mould around the bath and lots of chipped paint. They only service your room if you put a service sign on the door handle which we were unaware of and did not have the appropriate sign provided in our room. In my opinion, not up to the 5 star rating.

Overall this is a good hotel very clean and in beautiful surroundings.The room was adequate and again kept clean and tidy Our disappointment came on the first day when I ordered a full English Breakfast at just gone 9am and had to chase the waiter twice before it was delivered at nearly 10 am- I did not bother again after that. The next day I ordered a beer and cider- both were sold out but in fairness the replacement was free of charge

Lovely setting, good location, nice room. DEFINITELY NOT 5 STAR. I believe it used to be. It’s not now. Staff on the whole very useless, don’t seem to know what’s what. Despite rooms being ready no check in allowed even 11 mins early. No valet yet signs for. No concierge yet signs for. Spa is very far from 5*- mould growing and smells damp. Used tampons from previous guests in bathroom bins, rubbish in corridors, every other guest complaining. We experienced several several issues. And only got £100 back in compensation. It’s like faulty towers!

My room wasn’t ready when I arrived and had to wait until 4:15pm for my room with a child and health issues after lengthy traveling. Not enough trowels in the room. Air conditioner in the room broken. Reception Toilets messy with no toilet paper in them. Breakfast a massive disappointment. They are basically trying to save money on everything and it make it unpleasant for the paying customer.

Lovely outside seating area for bar

The only thing that let this stunning place down was the pool!! Cracked tiles, uneven serfice could of fallen and broken your leg on the outside pool terrace ( not even joking) far to small outdated and BADLY needs a revamp, went twice to get a sun bed there wasn’t any, loads out the back stacked up broken Come on guys a beautiful place like this, the grounds are to die for, Absolutly stunning Sort the dirty grotty pool area space out Only reason why wouldn’t stay again

Great hotel with excellent, friendly and welcoming staff. Located in a great area with easy access to Bath city and attractions.

Absolutely beautiful place to stay, we enjoyed the spa and had a very relaxing time.