格林豪泰休斯敦 IAH 機場店 (GreenTree Inn Houston IAH Airport)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

You get what you pay for

The room was spacious and very clean!

Clean room

Great, great , great

I stayed here after my flight cancelled due to bad weather and it was a great stay while delayed till the next morning. There are restaurants within walking distance and they have a airport shuttle that will get you to the hotel and back to the airport. Clean room . No issues here .

He air conditioner was not working, smoke detectors apparently running out of battery, not a continental breakfast and when staff was told about the air conditioner and smoke detectors didn’t really care was playing in her phone.

Towels were not clean. Shower was small and not clean. Sheets looked dingy. No security. People were running up and down the hallway knocking on random doors, laughing and running off. I immediately checked out after one night. No way I’m I ever returning.

I've stay at this hotel every time I travel to Houston. I think it's time to move on. Last time the tv didn't work, this time I had to move rooms twice. The 1st room the window was broken. The 1nd room was alright but I needed to move to a double which the lady was very helpful about. The 3rd room was also cool until the next morning when I went to take a shower and there was no soap, not even a soap dispenser. The front desk didn't try to rectify it just sorry there's nothing we can do but here's a couple packs of shampoo. So I tracked down housekeeping. The lady barely spoke English but she did more to help me than the front desk did. We can up with pouring soup in a cup and 3 ppl took a shower with that. Also ppl were smoking weed in the parking lot under my window which I could smell even with it closed.

Expedia offered this hotel as an option when, in fact, I was landing at an airport entirely on the other side of the city of Houston! I did not learn this until I called to ask for the shuttle to pick me up to take me to the hotel which I thought was just a few mins from the airport. It was only then that I learned that this hotel was actually an $80 Uber ride away from where I landed! I then booked a different hotel five minutes from the airport where I landed ( Hobby airport). I’d like to make it known here that neither the hotel nor Expedia was willing to make this right and I had to pay for both hotels. Zero compensation and I even had to make a request for an apology. Terrible service with Expedia and very disappointing. I am completely unfamiliar with the airports and the hotels in Houston and count on a company like Expedia to offer appropriate options for a seamless trip. Terrible just terrible service.

Close to the airport and gas and fast food. Not much else. It was very low cost and is in an ok area.