水晶水療酒店 (Crystal Inn Suites & Spas)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I booked a Jacuzzi room. The bathroom was so dirty had orange stuff around the bottom of the toilet. I looked in the Jacuzzi and there were drain flies all around the sides of the Jacuzzi. As soon as I sat on the bed, the back of my leg started itching I took some Gatorade’s that I had and started to put them in the refrigerator when I opened the refrigerator somebody’s food was in there. I guess the previous guest food was still in the refrigerator so I know that room was not clean. I immediately went back to the front desk and told them that I was checking out. I wasn’t even in there 30 minutes.

Pretty standard, but nothing that really stands out other than it's convenience to for and landmarks.

A lot of food places, Quiet area, close to Intuit dome, sofi stadium and other main attractions.

Relaxing

They give me smoking room and he told me that's all I have . I should get refunded.

CLEAN

From the moment we arrived until the day we checked out, everything was exceptional. The hospitality was outstanding, and every staff member was welcoming, friendly, and genuinely eager to make our stay enjoyable. The hotel was clean, comfortable, and well-maintained, creating a relaxing atmosphere throughout our visit. Every detail was thoughtfully taken care of, and the level of customer service truly exceeded our expectations. We felt valued as guests and couldn’t have asked for a better experience. We will definitely be returning and highly recommend this hotel to anyone looking for excellent service and a memorable stay!

Excellent value for the price.

Room was not clean. Bed bugs bit me on my face and arms. Shower had a very slow drain. Terrible stay.

The issue was that I booked a non smoking jet room because of my chronic asthma and I got the opposite When I got ask to switch me to another room I got excuses until we I told them that I wanted my refund N guess what they had the same type of room 7 rooms apart