ROW紐約飯店 (ROW NYC)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Elevator really sucked. Half of them were broken and it took an average of 10 minutes to go up or down

Location of this Hotel is fantastic. Staff was extremely professional. Downside: In 2026, all rooms should have at least a fridge, bottles of water and coffee at very least. No breakfast included and no concierge available. With the additional tax per night and overly priced hotel fees, a minimum little amenities would be appreciated.

Can't beat the location and super helpful and friendly staff. From the front desk to the housekeeping to the baggage check, each department was outgoing and friendly and helpful. We stayed with out family from TX and friends from France that were visiting the US for the first time. They were very pleased as well.

What a fabulous hotel, the staff was all so kind and helpful and genuinely lovely people. The breakfast was actually really good , I was very happy I added it, well worth it and location location location, it was all perfect Thanks we’ll be back :)

The rooms were extremely small and the bathroom was not cleaned properly.

I honestly had a great stay. With the heatwave, the AC in the room was perfect and kept the room cool. I only had one issue and it was the shower. The faucet was not good at all and the water didn’t have good flow and the tub was either stained or just dirty. (Pack shower slippers). However I stayed there SOLO and had a great stay. The drinks at the hotel bar was also amazing so yes, get one. The blackout curtains was also amazing HUGE plus.

Lovely hotel with great staff. Negatives are the front desks. We arrived at 9pm, it was 20 people waiting to check in, 1 person working. When we left there was a queue across the hotel of probably 100 people. So they need to be more efficient with their front desks. The lifts are also a nightmare, especially for the higher floors. Only two out of four on each side work, so you're often waiting a good amount of time or even have to walk down the stairs.

This hotel was affordable, clean and in a great location in Times Square....with basic amenities and very small rooms.

Best location, very friendly staff, the room is newly renovated, cozy and comfortable, highly recommended!

The room was clean and spacious and beautiful! Charming and comfortable. Fantastic location. Only complaint was the broken elevators, which was frustrating & cost us time. Hopefully they fix them soon for other guests!