休斯頓西北部萬豪TownePlace酒店 (TownePlace Suites Houston Northwest)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The property is old and outdated, but they were remodeling it while we were there. But the elevators were not working and a lot of the parking was being used for remodeling materials.

Super friendly staff and excellent room. Comfortable and great to have a full kitchen. Again; great staff!! I chose to give my feedback just to highlight how awesome they were, attentive, kind, and helpful.

Great

The staff was professional and pleasant all the way around. It was the room itself that was somewhat of a disappointment. When we first walked in it smelled odd. My wife and I initially thought it was a urine type of smell possibly from a dog. After that we were trying to eat before we laid down for the night my wife spotted a roach crawling on the wall behind me. The room also was extremely humid even with the AC Unit physically running. After adjusting it unfortunately it never got any better. Then the light fixture on one side of the bed didn’t work and inside of the bathroom the light fixture and the toilet seat was dirty and didn’t even have an exhaust fan. The building just seemed outdated and too much for the employees to handle.

Nice attractive neighborhood with grocery stores nearby. Friendly check-in. Clean room with kitchen. Breakfast had good options but tended to be running low and looking dry at 7:45 am or had no more to restock such as the hash browns. You'll have to go to front desk for clean bath towels because they're only replenished every other day.

The pool wasn't open but beside that love the place

Staff was fantastic however our TV didn’t work and HDMI plugs were bent, pool was closed, a huge piece of carpet was patched, our A/C sounded like a jet engine, our windows had moisture on them and the bed creaked. Breakfast was ok, kitchen was good. This property needs a huge upgrade every piece of carpet had damage in the hall and all door All trim was badly scratched. Was disappointed for a Marriott property!

The overall stay was lovely. The only thing I didn’t like was the $200 nonrefundable pet deposit. The location was perfect.

Yes it did we really enjoyed ourselves

Didn't interact with the staff, but it was not a clean place.