阿爾維斯頓莊園麥克唐納德酒店 (Macdonald Alveston Manor Hotel & Spa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Amazing building and decor. Lots of history. Also close to everything we wanted to see. Highly recommended l

Staff were lovely,as was room etc. but aircon was not working and room was very warm (window didn’t open very far). A fan was provided, which helped but was faulty (made terrible noise over certain speed). A great location (short walk into town) and would stay again but must sort the AC out.

Great stay, delicious breakfast and food in general and the staff were very helpful. A special thanks to Roger and Elizabeth for making our stay that extra bit special.

No air conditioning, despite being advertised as having it, waited 40 minutes to check in with no apologies and when I got into the room, on the hottest day of the year, the room was 48 degrees with a window that opened two inches!!! I requested a full refund from the duty manager who didn’t seem to care at all and kept us waiting another 40 minutes before arguing that because I bought it through Expedia there was nothing he could do. I got Expedia on the phone who confirmed I had paid at the property and therefore they were the merchant. Eventually we got a refund and booked into another property. Six other people were complaining at the same time! Will not be visiting here again!

No air conditioning, despite being advertised as having it, waited 40 minutes to check in with no apologies and when I got into the room, on the hottest day of the year, the room was 48 degrees with a window that opened two inches!!! I requested a full refund and Roger (the duty manager) who didn’t seem to care at all, kept us waiting another 40 minutes before arguing that because I bought it through Expedia there was nothing he could do. I got Expedia on the phone who confirmed I had paid at the property and therefore they were the merchant. Eventually we got a refund and booked into another property. Six other people were complaining at the same time! Will not be visiting here again!

Staff friendly and helpful. Lovely grounds

Blisteringly hot in the room and a/c not working. Windows all restricted opening so impossible to get through draft. Breakfast ok but good coffee would be a useful addition - and please will someone go a try a proper French croissant before serving these chewy tired imitations. Location great, pool a fabulous addition. Could be so good - just needs to belong to an organisation who care.

So excellent location for RSC theatre and Stratford, relatively cheap, good parking, nice pool, dog friendly… downsides … vanilla quality big hotel mass tourism, as far from boutique as possible. A/c not working on a hot day, rooms a bit tired.

For £285 for one night I was expecting a hell of a lot more. Tired rooms, bathroom and bed all in dire need of an update. TV channels didn't work. Very disappointed and not worth the cost.

Room is good size and comfortable. Aircon didn’t work very well. Some reception staff were good but one, possibly new, didn’t seem to know what to do. We’ve stayed before and it’s very handy for the theatre with plenty of parking at reasonable cost. We didn’t have breakfast this time as we’ve eaten there before and it was dreadful. We had tea in the bar while waiting for checkin but were driven out by the awful muzac and the constant thudding, headache inducing beat in every song. Unfortunately you could also hear it in the nearby sitting room. Guests should be aware that there are no lifts and frequent short flights of steps with no ramps.