廣州盛雅服務公寓 (Springdale Serviced Residence Guangzhou)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Very enjoyable, great location

Large and comfortable apartment. There is some building work going on but this did not affect our stay at all. The location is great - very close to the metro and shopping malls. I would stay again.

This is my second stay with Springdale Serviced Residence. The apartment was big and clean. You feel like home staying here. The hotel staff were friendly and helpful. The only downsize is big bus cannot enter their car park to allow us to load and unload our luggage. But the concierge will help us ferry our luggage to the main road and settle our luggage. We have pleasant here, thanks to the helpful concierge for handling 30 over pieces of luggage.

Apartment feel like home and location is perfect. Will stay again.

*** Jane (I think that was the name) was very good. ***The staff accommodated early check in/ late check out requests***But they speak little English***The hotel is in a busy downtown mall area next to VT101. ***Difficult to find***Make sure you have Chinese address printed for the driver***From VT 101, there is ‘Perris Hair’ and then Springdale in the same lane. ***This entrance was closed to vehicles that day***Has a washing machine and a kitchenette***Rooms are two small. If you have two or more suit-cases, there is no room to move.***Only one breakfast comes with the room, if there are two of you, you have to pay for the second one.***Housekeeping was late after 2:00 PM*** There is good safe in the room in a good closet***Basic but good shower with 30 minutes of hot water***Elevator door closes before you get it. But that’s China***Half a block to metro***Little sauna and gym***

The booking reservation was for 2 people and said buffet breakfast was included. On arrival we were told only 1 buffet breakfast was included because of the room type. Expedia didn't reply to my email and we wasted time each day trying to sort this out. On our last day we just went to McDonalds. I recommend staying at a different hotel if you want the convenience of breakfast included. We attended the Canton Fair and the hotel had a bus once per day to/from the venue. I recommend staying at a hotel with more return bus options, I know it costs more but the time you save is irreplaceable.

This is my first review but I felt inclined to leave this comment. 1. The hot water stopped working so we were forced to shower in the cold. No solution as nobody was working that could help. 2. The rooms had a weird odour, my allergies were acting up bc of the dust, mold could be found everywhere, walls are tearing down bc of the humidity. 3. My umbrella was broken so I dumped it and the hotel forced me to pay 100rmb for it. During the ordeal I went to the washroom and the bloody soap dispenser broken and leaked all over my pants and damaged my passports. 4. When I asked to speak to a manager she never showed up or called me back. Huge disappointed given this was supposed to be 4 stars and managed by large Singaporean group. Besides all the negativity the location was amazing but that’s it.

The location is far from desirable, taxi drivers always unable to locate even with GPS. Rooms needed some refurbishment as compared to the Somerset that’s within the same block.

It was a great stay, with a v clean apartment, a washing machine and dryer and nice hard beds. Cutlery and crockery are available, and staff always friendly and helpful. Location is great too.

The smell in the room was not good. Strong smoking smell.....