皇家豪華套房飯店 (Royal Grand Suite Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Good stay. Parking is an issue. The area is a little weird

Excellent. The front desk and the stuff are very friendly and very helpful. The room is very clean.

I needed to use microwave and I called the receptionist more than 3 times that the microwave is not working thinking that they will come to fix it. Nobody comes I need to throw the food away and I got angry to the extent that I cannot sleep in the hotel that day. Have being using there or booked the hotel for my friends . This is my first bad experience believe me.

Very bad service not good hotel Service not good if you ask about anything you wiat long time receptionist not good I left the room all day long and when I returned at 1 am I did not find towels. I called the room service. No one answered. I called the reception five times. Every time they answered, they would come in minutes. After about an hour I went to the reception and waited about 15 minutes until I took the towels.

Stay was amazing

Good but wouldn’t have stayed there if i didnt want the location.

Reception staff was fast. They were busy but quickly dealing guests. They keep you passport for scanning that I do not like. I needed the passport for my transactions, she asked me to come back after 30 minutes so she can scan the passport. They should be able to do it immediately. They have 2 elevators but they are slow and you have to wait quite a lot. Parking was good and available. I had king bed room booked. They gave me 2 single beds which is useless. Room was big and spacious but there was smell in the room. I thought they gave me smoking room but the hotel boy told me it is smelly just because the room was close and air condition was not running but after running the air condition for whole hour there was only little difference in the smell. Bathroom is big and clean but they need to fix bath tap as it was shooting water backside.

Room size is very small

Could be better if they had better management. They tried to change me extra for my daughter's breakfast. They folded dirty towels instead of replacing. Wi-Fi was too slow and useless most of the time (good after midnight). I had asked for airport pick up in my booking but they didn't take any action even they didn't say we can't do that. They can add a free shuttle bus from hotel to Dubai as it is far and cost a lot (70 to 100 derham each trip)

Great Hotel for Family. Will atay again. Parking, Internet, Room Facilities, Kids area was very good. In short everything was very good. Receptionist Hanna was very helpful as well. Best place in Sharjah without getting stuck in Traffic.