開羅喜來登酒店 (Sheraton Cairo Hotel & Casino)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything was perfect and I loved the hotel, thank you for everything

Was good place to stay

I am waiting my refund on the room, I paid and didn’t get the service, I was told they will approve my cancelation with the OTA, a person with the name of Mahmoud introduce himself as a FO manager but is very unprofessional how they handle the things, not answering the enquires from Expedia and just taking the money from the customers, I heard this about Egypt but in a “five star” hotel I mean, I am waiting the result and an answer, I hope the reservations answer the phone and communicate with front office about this issue and maybe the General Manager train the staff in this kind of matters, Marriott brand doesn’t stand for this all the opposite and reason why some of us choose the brand but with this kind of hotels is difficult to trust and find better places with better customer service, empathy, professionalism and standards

The property was clean and well maintained. The staff were friendly and professional. There are several very good restaurant options as well as room service. We had an excellent stay.

The Ravi breakfast lounge was magnificent with wonderful service. The Sheraton Club lounge on the 26th floor of the South Tower was a treat and an essential retreat each day from our trips out into Cairo. The food was excellent, the service discrete and attentive and the views over Cairo to the pyramids to the east and south were memorable. Thank you everyone at the Sheraton

Hotel was fine

It was a wonderful experience and a pleasant stay. A great country and truly good people. Thank you for all your efforts.

Everything was great

Very nice location, excellent breakfast buffet

Leakage of waters in tollets