環球貝斯特韋斯特優質飯店 (Best Western Plus Hotel Universo)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

This hotel was very nice and in a convenient location near the Roma Termini. The breakfast was set up in a very nice way with lots of choices. The rooms and bathroom were clean and comfortable. The balcony had a view and there is a rooftop restaurant with a nice view.

Friendly staff!!

Front Desk staff were very friendly! Hotel is close to the train station which is very helpful if you are planning any day trips out of the city center.

Amazing staff. They were attentive, proactive, and helped us with the millions of questions we had about the city!

Beautiful hotel, convenient location , nice clean rooms. Friendly staff.

Friendly staff, clean facilities and it’s conveniently located to get around by train/metro.

The family room was perfect for all five of us. Had two rooms and two bathrooms which was perfect for multiple teenagers to get ready. The place was so clean, the staff amazingly helpful and pleasant, and over all I was very happy with this hotel.

Great location. It was very hot when we were there and there is a complementary drinking water urn. However it was often nearly empty or out of cups when we wanted it (mid afternoon onwards). Not happy about the 3% discretionary staff tip charge when you check out. You can ask for it to be removed but I feel it is emotional blackmail adding it to the bill so that you have to ask for it to be removed. Particularly as we rarely asked for room cleaning or new towels for ecological reasons.

Old rooms with a bit of mold and paint falling from the ceiling in the bathroom.

Great location!