奧斯汀麗尼酒店 (The LINE Austin)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Remarkable property with friendly staff and very professionally set up rooms.

Great stay! Clean rooms, great restaurants and amenities!

The view over Lady Bird Lake, the pool that my daughter LOVED, the amazing (and reasonably priced) food at the hotel restaurant, the proximity to Collins St., Bridge and kayak rentals, and the easy access to downtown cannot be beat. We rented a scooter right outside the hotel and were able to scoot around Austin up to the UT campus and back with no problem. Austin is making huge strides in downtown walkability.

Amazing location and we loved the pool it felt like an oasis in the city !

I would never stay at The LINE Austin again. When I arrived, the hotel only had one working elevator, which was already a hassle. Unfortunately, it got much worse. I was assigned a room directly next to the elevator machinery, and all night long the only thing I could hear was an incredibly loud mechanical elevator noise. Sleeping was impossible. At 3:00 a.m., I gave up, packed my bags, and left. I explained the situation to the front desk, and they assured me I would receive a refund. I also exchanged text messages with the property's support team, who confirmed that a refund would be issued. Instead, the hotel only refunded half of my room because I had stayed until 3:00 a.m. Apparently, enduring hours of unbearable noise before finally giving up means you don't deserve a full refund. This is not how a reputable hotel treats its guests. If your room is uninhabitable because of a problem you created, you should stand behind your promises instead of looking for excuses to keep someone's money. Management should find a new business if this is how they choose to handle customer service. I will never stay here again, and I would strongly encourage others to book somewhere else.

Convenient location to downtown. Parking is limited to valet and have to wait for car was a bit inconvenient.

The facility was very poorly maintained, ice machine was located in a small,dusty and unmarked room towards the extreme corner of the 11th floor. Staff gave inconsistent information and were not helpful. But the restaurant Veracruz had very delicious meals.

Fun, vibrant, beautiful place! The room was great - clean, modern, all necessary amenities. Lots of street noise during the night and crazy high “amenity fees” are only negatives.

Absolutely enjoyed my stay! Our room had the prettiest view of Lake Travis and the hotel was very aesthetic. You have to check out the restaurants and the pool. Will definitely be booking when I’m visiting Austin again.

Staff was helpful and nice. I have stayed in this hotel several times and it is my favorite in Austin mostly due to excellent location. I really enjoyed waking up and being steps away from jogging on town lake trail. I had a widow facing the town lake and it has really great views. I used the pool several times with friends (it has a bar) and it was nice.