歐洲區萬豪行政公寓 (Marriott Executive Apartments Brussels, European Quarter)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Apartments are great, location is perfect. On the EU’s global campus (read: safe and quiet after the work day, and close enough to walk to most all meaningful places.

Very good apart hotel. Room was warm, beds comfortable and kitchen area very good. Good location for sightseeing city with buses, metro and plentiful taxis.

Great sized apartment and helpful staff. Great amenities.

Upon checking in we received a very unfriendly welcome from the receptionist who was very unhelpful throughout our stay. Our room was set up for 2 people despite being booked for 3. It took over 1 hour for milk to be delivered to our room which the wrong item was then received (powdered milk) and the receptionist did not help/fix. The toilet in the room had not been renovated and was very old fashioned compared to the rest of the room. Moreover, the leisure centre receptionist could not give us towels for the pool due to a “shortage and the reception haven’t done anything about it” as well as the jacuzzi and sauna being out of order and the pool temperature not working with no communication of this given. Avoid.

The room was very clean and fully furnished . Checking in was very easy. Everyone at the front desk was very friendly and courteous. It is in a great location. Would recommend this hotel 100%!

Very nice property well located, modern furniture, right space. To be improved : extra pillow and blankets

The hotel is very well located and the rooms are big, however, the furniture is kind of outdated, the carpets are not very clean. The reception does not apply the same policy everytime and to everyone. I had 2 bookings, for the first one they asked me to pay a deposit of 100 Euros per night which they finally did not charge as I have paid the entire amount upfront. For the second booking they charged a deposit of 50 Euros per day even if I also paid in full upfront.

Pretty run down property, not quite Marriott quality.

Several issues were raised w/the management during the stay. Primarily that the 'Executive Apartments' had bad ventilation in the halls and the apartment. The first apt shown to us was horribly run down. The second was only a little better. There was no airflow and we were advised to keep doors closed due to thefts. There was no 'housekeeping on demand' as sold in the property details. We only had housekeeping once in 5 nights despite asking for it 2 other times. The building smells of cooking. The halls are hot. The apt air conditioning did not go on, nor did the fan of the hvac. The beds were reasonably comfortable and the bedrooms and bathrooms were cleaned well during the one housekeeping visit. There was a handy man who had to come to fix a light switch that was busted - he was nice. There was another who brought a remote control as there were 2 tvs but only one remote. Overall, would stay somewhere else on our next visit.

I wish staff & service do better job. I booked this hotel few months in advance for family vacation with young kids and senior family members and requested for early checking due my early arrival and there wasn't any response from hotel which we've expected everything is all set. However the room was not ready when we've arrived and finally we was able to check in just few minutes before 4pm. I wish hotel staff is better handling client requested instead of silent then ignore.