索拉納温泉酒店 (Solana Hotel & Spa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I can’t say enough about how great this hotel was from the room, being beautiful and clean to the room service that we ordered to asking for extra pillows that were provided. They were fantastic.

Nice hotel, central to town, nice breakfast selection and constantly replenished. Friendly staff, light and airy rooms, cleaned daily.

Everything was fine except we had a little trouble with the elevators. One was out of service and another refused to go to the lobby

Very nice friendly staff.

Overall it was a nice property. The rooftop pool was enjoyable, the breakfast buffet had plenty of variety and the room was nice - however even though we booked a room with a view, the view was very limited. Also we made an error and booked 3 nights rather than 2. The property did not give us a refund and were not even flexible w us for even a credit for the spa or restaurant so that was disappointing.

The property and room were similar to a 3 star hotel vs 4 star. We had both food (20% off) and spa credits per our Expedia booking. For the food discount they tried to restrict it to first 20% off a second buffet purchase with the purchase of one and then to 20% off a second 3 course lunch after the purchase of one. We just wanted our 20% off and finally a server at Prickly Pear was able to provide it. They never mentioned the spa credits and on the last day told us again it was for a specific service that had to be booked ahead of time, therefore making it impossible to use. The room was ok. Very hard bed. We had an issue with the water and one if the shower handles falling off spraying water everywhere. Maintenance came up over an hour of it being reported, walking through the water and wet towels leaving mud everywhere. I asked them to have housekeeping come after we left for dinner bc we were now delayed for a reservation. They never came up. The next day I called again, but had to stop at the front desk to get more towels and ask again for housekeeping. They finally came later in the afternoon. We enjoyed the pool and the food was better than average. Most of the customer service was great and helpful besides the front desk and maintenance.

Friendly helpful staff and clean modern rooms.

Lovely hotel, clean and staff was friendly

Lovely hotel, great location and bus stops directly outside giving direct access to other parts of Malta.

we had such a wonderful stay, staff where so friendly and polite making sure our needs were met at all times