格蘭特希爾酒店 (The Grand Hill Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

It's 80F outside. There's AC, but there's no AC. I woke up and it was 29C in my room. "We don't know why it's not working" they say. Well, at this price point and as a 4-star hotel, that's unacceptable. Stay somewhere that has working AC, not here.

The breakfast was nice. The room smelled terribly of old cigarettes and we had to do some laundry which was already terribly expensive then the staff tried to charge us double for no reason whatsoever even though the receipt had a set price. This dishonesty made us feel unwelcome and unsafe.

Great stay, helpful concierge, and nice area!

It was actually better than i thought, the mini bar was good.. the air conditioning and rooms were clean and working... the restaurant were not bad...

Excellent hotel and customer service. Professional staffing. Clean bedrooms. Walking distance to main tourist attraction, restaurants and shopping area.

The staff cheated on the exchange rate.

The hotel was very nice, the buffet breakfast very good, the staff were friendly and helpful, but oh, the WiFi! I haven't had such poor WiFi anywhere else in the world for a decade. As a business traveller, it cost me dearly.

Staff were very friendly and professional. They allowed a much earlier check-in which was greatly appreciated!

nice clean modern facilities with friendly helpful staff

We stayed here for 2 nights on a stopover while doing the trans mongolian express. The hotel was just what we needed after being on the train for 2 nights. The room was lovely and clean, and the bathroom had a bath. Rooftop bar with great views over the city. Great breakfast. Launderette and supermarket across the road. Walking distance to all the sites. Friendly and helpful reception staff. And money changing facility at reception. Would definitely recommend this hotel.