森林之門飯店 (Forest Gate Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

No staff to speak with in the morning They promise breakfast by 7am No one in the kitchen until pass 9am

It was my nightmare experience . Property is very dirty carpet was full of dust and no towel no milk in the room. The worst part rats were running in room also toilet was blocked and not able to use . Smoke smell was everywhere in property. I have got skin itching due to bedsheet and duvet

Breakfast was supposedly included but nobody turned up to open it in the morning at the time stipulated and I had to leave promptly so missed it in case they served it later.

Room

very disappointed. it smelled really bad

Very old and dirty place

The breakfast was limited to 1 egg 1 sausage 1 bacon 1 toast. The hot water was no hot for a coffee/tea. The room smelt of old sweat and cigarette smoke. The sheets were very smelly and musty. I am not sure they were even clean. The shared bathrooms were mouldy and I could not have a shower. I went to have use the toilet in the morning and there was a man in there peeing everywhere. The room door did not lock properly. The place really needed a deep clean and to be updated. The bathrooms needed a clean. There was no toilet paper. I think this was an emergency accommodation for the homeless because the people that were in the rooms appeared to be living there for some time.

Dirty place and smell of smoking is everywhere The door of th ebathroom was not closing

Standard and clean

The room was a twin bedded room. The size of the room was only barely enough to accommodate the two beds. The walls had plaster missing, the walls were stained and extensively dirty. the bed side table had two draws, the bottom draw had no base so could see through to the dirty carpet. The wardrobe should be replaced. It leans to the side and wobbles as you open the damaged doors. It too had a panel missing from the back. The showers and toilets were grubby and antiquated, both were in need of immediate refurbishment, as indeed so does the whole hotel side of the premisses. The booking came with breakfast, served at 07:45. At that time there were no members of staff on the entire premisses, hence breakfast was not available. To summarise, the hotel side of this business needs a total refurbishment. I would dissuade anyone booking a room there. It is not as described on the Hotels website.