雷吉納飯店 (Regina Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The location is excellent. In the middle of everything. Easy walk from train station. Receptionist Alexandra very helpful. Rooms and hotel could use major renovations. Comfortable enough for one Person. Towels need to be replaced. They are grey and worn. However I would stay again due to its affordable price and excellent location.

AC is working very well

The hotel is centrally situated on a quiet street. The room was comfortable and the air conditioning worked well even in a heatwave. The staff were welcoming and helpful. The breakfast was quite adequate. Overall, very good value for what I paid.

The reception staff was super friendly and helpful. However a few issues. I got room 410. Took elevator to 4th floor. Turns out some of the 4xx trims are ar a 5th floor and you got to haul your suitcase up a narrow staircase. The cups in the room are chipped, and no handle so when you make tea, the cups are too hot to hold. The airco is insufficient, it made the room only drop a few degrees. And I chase a bunch of mosquitoes that were in the room when I got there. In the morning I had 2 mosquito bites in my forehead and a few on my arms. Great view for pictures taking during sightseeing. I came back late night after our whole day, and the door of my room was not properly close by housekeeping. Been like that whole day long. Luckily I didn’t find anything missing. I noticed myself that I had to pull on the door to close it, I would assume housekeeping would know that too. On check out, I asked if I could check out half hour later so I can early morning still hit a museum before checkout. When I was reading doing last toilet before leaving room, housekeeping entered the room. I would expect they should know if customers didn’t check out yet. The towels were a little bit on the used side.

The room was really small, but that’s more of a Europe thing than a specific thing. The staff were amazing! Super kind and helpful. The breakfast was yummy. The location is fantastic. As with many hotels we’ve seen so far, this one seems to be fit into an older building so it’s not like a new Holiday Inn in any town in the US, but it’s a fantastic place to stay in Avignon. Did I mention the staff was fantastic? You couldn’t ask for nicer people.

Room clean and fresh. Staff amazing. Only disappointment was little coffee in room.

Good location but room and towels are not clean.

Room was small but to be expected given the excellent central location. All clean and facilities in working order. Staff helpful and directed us to the left luggage room both before our check in and after. We chose the hotel for its location and it did not disappoint. Secure entrance from the street. Room was quiet and comfortable.

Wonderful vintage hotel, perfect location, friendly staff. Would love to come back someday.

I reserved a room with two beds, for two nights. When we checked in, there was a room, but it only had one bed. We had to deal with the one bed for one night, but they did change it for the second night. It was not the end of the world, but it was not what I had reserved. Our room did not look like the room photos that are currently online. The sink in our bathroom had some mold around the caulking. The room itself was much smaller than online photos. There was a light hanging from the ceiling in the center of the room with a lampshade around it. The light and lampshade were quite dusty and the air from the air conditioner hit it, so when it swayed, the dust would disperse through the room. The staff was extremely friendly and helpful. I would probably recommend staying somewhere else if you happen to be in Avignon.