熱那亞市諾富特酒店 (Novotel Genova City)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Nice hotel, clean room and they gave us an upgrade to a really nice full suite! AC, pool and gym were great to have. It's not walking distance to restaurants by any means, but the Bus to the city centers are very close and come often.

I was very disappointed with my stay at this hotel. There was hardly any staff available, and no one was there to assist us properly. We even had to carry all our luggage upstairs ourselves, as there was no staff to help. The room was extremely dirty — especially the floor. It was so unclean that I had to ask for slippers just to be able to walk inside the room. Instead of bringing them to my room, I was told to go down to the reception and collect them myself. This is not the level of service I expect from a hotel of this standard. Very disappointing experience overall.

Great place

Staff courteous and efficient

All was good

Great place to stay one night on your way to Tuscany.

They were doing maintenance of the electricity and for 1 hour and a half it was like a haunted house.

Nice clean hotel in Genoa.

Overall nice place

The room was spacious and bed comfortable. The breakfast was very good; there was the best selection of food caterings for all ages. Definitely i recommende this hotel.