埃爾美居酒店 (Mercure Ayr Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Staff were outstanding

The rooms were very clean and staff were very helpful!! Breakfast was good but look warm should have a better bay marina.

Immaculate inside and out.

Centrally placed in Ayr and so convenient for what we wished. Room comfortable and quiet. Breakfast buffet very good.

Good sized family room. Bit run down. Restaurant just ok

Staff very helpful and friendly. Plenty of choice at breakfast. Unfortunately the view from the back rooms is not very pleasant (room 570) may be better further along the corridor

Breakfast was a disaster had to ask staff for items such as cereal bowls bread some of the cooked item were not there.we even had to ask for tea cups. There was only 6 people having breakfast at this time and 3 staff.

Both the hotel and staff were great. My stay was thoroughly comfortable and enjoyable.

My stay at the Mercure suited me perfectly. I was close to the train station so I could easily walk up & travel to Glasgow, and also have a pleasant stroll along the promenade. The polite barman ensured I had a nice glass of wine to relax at the end of the day. The reception staff gave me a cheery welcome back wave me when I returned in the evening. But the highlight was the seagulls' nest right outside my bedroom window and seeing the 3 babies being cared for by their parents. In general, a very pleasant stay.

Only thing I didnt like were the public toilets serving the bar and restruant. Room was good, staff were nice, good location.