聖何塞機場索尼斯塔精選酒店 (Sonesta Select San Jose Airport)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Airport shuttle was great!

Clean

The staff members were especially kind, there was a line and I expected a tired person since I was last in line but no, very kind, both the 4pm and 7am members were very kind and helpful, and as close to the airport I was half expecting it to be loud but it was silent and really nice

Staff were not friendly and room was not cleaned for two days in a row. We had to hunt for room service to get towels, cups or even toilet paper.

Convenient location close to airport and central to most of San Jose area. Plenty of parking. Early checking available. Helpful staff. In spite of being near airport, my room was quiet, dark, and comfortable. Would definitely stay here again.

O

Always a great place to stay close to airport and we love the pool and shuttle service!

The staff were friendly and helpful. Glitch in airport to hotel shuttle after returning rental car return...the hotel to airport shuttle in the morning was perfect.

Staff was great

Lack of hospitality: my key card didn't initally work. After I had to go back to the desk to get a new one, the room I was assigned was dirty, unmade bed and dirty towels on the sink. I went back down and told the frontdesk employee. He offered no apology, nothing to express any acknowledgment for this inconvenience. I understand mistakes happen, but there was a definite lack of hospitality on his part. He did not represent the brand or hotel well.