新丹佛市區凱富全套房酒店 (Comfort Suites Near Denver Downtown)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Nice room. Easy to find location from highway. Staff were really nice.

Over all good spot. Definitely reasonable and a decent breakfast

Just a great experience all the way around.

The room was clean, but you have to ask the staff to have it cleaned and despite being there four days it was never cleaned while I was in it. The coffee maker was on the fritz about half the time.

Staff was helpful and site was clean. Breakfast quick and easy!

A little away from public transport but close to freeway if you have a car Could do with more than one choice at breakfast

Perfect location within driving distance to sightseeing distinctions. Had a great breakfast to start the day. The staff was helpful and knowledgeable.

The room was clean, the staff was great, the breakfast was good, the parking was great. The room we got was big and accommodated my big family. I highly recommend it if you’re looking for a place to spend it in Denver. The beds were comfortable, it had two restrooms. There was only one tub with the shower included but it was still very convenient to have two restrooms. We really enjoyed our stay.

Do not trust Hotels.com!!! We booked a last-minute stay here because the Hotels.com reviews were okay, but decided to back out before reaching our destination because the recent Google reviews were horrendous. Bed bugs, car break ins at least weekly, unhelpful management, etc. We called Hotels.com for help and they told us that although we couldn’t get our refund back for that night because of the 24 hour cancellation policy, we could get a refund for the following two nights of our booking because it was outside of the 24 hours. We spoke to the hotel manager as well as the Hotels.com agent and we were on the same page. A few days later, I received an email saying that Hotels.com could not process our refund. They gave us $50 in credits, which is laughable given the amount of money we spent on a booking we couldn’t use. We called to get the reason, and a different agent we spoke to said that the hotel had to approve the refund and they didn’t. We called this hotel, and they were confused saying that they do not have the authorization to approve because we booked through Hotels.com. Only Hotels.com has the ability to approve or unapprove refunds booked through Hotels.com. Moreover, the person I spoke to at this hotel said they were never paid by Hotels.com for the booking because there was no longer a booking! Just warning yall, don’t book at this hotel because it really is unsafe and Hotels.com is hiding reviews to trap their customers.

The olace was duty and we found bugs.