希斯爾酒店 (Edinburgh Thistle Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything. Staff, location, breakfast, clean, give the staff a raise.

After all those negative feedbacks I was worried but I have to say the hotel surprised me otherwise. My kids felt extremely comfortable and actually enjoyed it much better then their previous more modern hotel stay in London. They absolutely loved the kind and very helpful receptionist , they felt immediately at home and really enjoyed the few days they spend in this old world charming place. Additionally it is in a perfect location every sight in close walking distance. Yes it is old but that adds to it's charm and it shows but it is clean and very comfortable. Thank you for being part of making my daughter and her friends trip a success!

Brilliant location but I'm afraid that's about it. The room we stayed in was very run down, wall paper coming off the wall, broken bedside table, mould painted over, window wouldn't stay open. The shower was very poor, hardly any power and took a very long time to heat up, then it would get too hot and take ages to cool down. I'm afraid I wouldn't recommend and I would actually recommend spending a little more and going somewhere else.

The staff was incredibly friendly and helpful! The hotel was conveniently located, the bedroom was large, and the bed was comfortable.

The staff were fantastic! The building has no elevator and the guy working - so sorry I forget your name - grabbed one of our suitcases and carried it all the way up to the top floor where our room was! The breakfast was less than expected, but the coffee was decent and free. Location was perfect! Far enough away from the hustle n bustle but close enough to walk where we wanted to go. Overall it is a wonderful hotel and the staff really made the stay.

Everyone was so kind and helpful! Our room was clean and beautiful!

Staff were very helpful, they were able to provide us with a lot of information on the area. There was no parking at the hotel so we had to leave our vehicle at a paid parking lot about 10 minute walk away (closest one) it cost me £80 ($150CAD) which was an unexpected expense. The breakfast was lacklustre but it’s better than no breakfast which is the norm. An FYI for those travelling with kids, there is no elevator as it is an old building so be prepared to carry your things. The staff were helpful in that we were able to leave our stroller in the lobby and they helped lug our stuff to the 3rd floor.

We turned up at mid day just to leave our bags there. We were told our room was ready so up we went to a very large bedroom! Very rarely do we get such an early check in so well done to the staff and reception. The hotel is situated in a quiet road about 15 a minute walk into the city. So ideal really. I would recommend this hotel for all the above reasons.

It’s an old building so I understand it can be difficult to maintain, but it needs a good cleaning, the furniture is shabby and dirty and needs to be replaced. There is no elevator so if walking stairs is an issue at all don’t book here. Staff were friendly and helpful.

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