伊曼紐爾別墅酒店 (Villa Emanuel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Helpful staff! Attentive to opening gate to get us on property, and checking us into room. Good breakfast! Nice veranda to the room.

very helpful staff, beautiful property and the staff is very helpful giving directions or helping find transportation. would recommend this place to anyone loved my stay!

Great stay, very friendly staff, big room, nice private pool and decent breakfast. Short walk from the bus stop, a supermarket and food options. All around pleseant stay.

Very accommodating and helpful host. The rooms are large. The only downsize is there was no safe storage room for luggage. A

Nice little three story hotel with large rooms, located in some orange groves in a residential neighborhood. Can't see it from the road. Buzz gate.Walk down a narrow gravel road to get to the main gate. Suitcases with wheels will sink into the gravel.Has a pool and continental breakfast is included. Very friendly and helpful staff. Some walking uphill in the road is required to get to the bus stop in the center of town. Three buses stop there so its convenient. Near train station. Bakery. Laundromat. Supermarket nearby. Very quiet at night.

When we turned up, we thought okay, this will do. The location was alright, and the place looked nice. The room was spacious and cool, but that is as far as the compliments will go. We were given a room with a broken door and then when we brought this to the attention of the staff, they tried to blame it on us! Very similar story to a previous review I have read, so it could have been that we were given this same room and they were trying to swindle more money out of new guests. We could not lock the door and the room was not secure. As two girls in their 20’s on holiday and on the ground floor, we did not feel safe for obvious reasons. We asked for a different room but apparently the place was fully booked (I think we saw about 4 other people the whole time we were there so not sure about that). We then asked for a refund to which their response was ‘not possible’. So so rude and unhelpful. Then when we went to check out, the two members of staff just stared at us and said ‘keys’, nothing else. Absolutely horrid place with awful staff. Also, if you do book, apparently the green pool is normal??? Definitely is not normal for a swimming pool to be green!! Wi-Fi did not work at all so I hope you have a good data plan. Honestly, just pay a bit extra and go somewhere else. Absolutely shocking experience and we felt very uncomfortable the whole time we were there.

Super Service and Great place to stay would come back!

We had a really good stay with you! Our room was as described and was very modern and contemporary looking in an impeccable state of repair. A small maintenance issue with the door was fixed immediately and the host was always on hand to solve any queries about taxis and showing me a map of the key points of interests in the vicinity. Overall, I would recommend this accommodation

For the room and service was overpriced compare to other hotels. It’s only worth the price if you like to stay in the property all day and use the private garden in front of your room.

The one staff that ran the hotel during the day was very helpful. But it was more like a Homeawayand the fact that after 4 no one was available for anything except by text The hotel was far away from most restaurants in mass transportation. One had to go down a somewhat dangerous narrow street for several hundred yards to get the main street. Therefore I would not recommend this for a family for someone that wasn’t alert in fast moving traffic a narrow street with walkways are approximately 1 foot on either side Breakfast was not that great and only served two hours a day. The person doing the breakfast was also doing all the cleaning so they were not responsive to any variation I would accommodate other schedule.