長灘島索菲亞飯店 (Hotel Soffia Boracay)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Nice pool quiet location staff were great

The room was spotless and the staff were courteous. The swimming pool overlooking the mountains was superb.

Room was clean, and staff were friendly

The hotel was in the middle of a land dispute, so the entrance was a building site with armed guards and corrugated iron fencing. Access to the hotel was a dangerous dirt track. I fell and injured my wrist. We had requested twin beds in advance and were given doubles. They even failed to change them to twin beds when I asked on day 1. I had to book another room at further cost. The facilities were limited with no bar and the decor was very tired. Really did not enjoy staying there and feel I should not have had to pay full cost as the hotel was not as described.

Good!!

Ambiance and landscape, and the view overlooking the pool. Just simply relaxing.

Property was shady and charged extra for everything

My stay at Hotel Soffia was overall not bad because the staff were very friendly, especially the drivers for the shuttle service, they were always smiling and ready to help but when it comes to the overall property it was a bit disappointing because the room I booked was for 3 people and I expected to stay at atleast a bedroom with 2 beds but instead they gave me rolling bed that kept rolling when I moved and the bed was very uncomfortable to sleep in. I suffered from back pain for a bit. Let me just say that my parents and I are not small people and so I addressed my complaints to front desk and asked if they could give me a bigger room with 2 beds and the staff basically just replied “oh it’s how our rooms are” he said he could upgrade me if it’s still not up to my standards but they didn’t even really check my room to see if there’s anything they could help more since when I got back to my room the room was still dirty and no upkeep at all. I stayed there for 4 days and my room was never touched by housekeeping even once, I didn’t even really see a housekeeper roaming around the halls of the hotel so that’s a bit concerning because cleanliness is huge for me. When I first got there the rag for the washroom was soaking wet and I also told front desk and they didn’t really do anything. It was a waste of breath I probably wouldn’t stay here again, location is a bit far but the property is nice don’t get me wrong. Pool and garden area is beautiful. Such a shame

Quiet n private, beautiful views.

Its way to far from the beach and shopping.and transportation cost are high .