墨西哥聖塔菲智選假日飯店 - IHG 旗下飯店 (Holiday Inn Express Mexico Santa Fe by IHG)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Muy cómodo hotel en la ciudad de Santa Fé, frente al centro comercial Garden Santa Fé. Desayuno incluido, básico pero siempre estuvo muy rico. Personal muy atento, y las habitaciones cómodas.

Excellent

Everything was nice and clean, great staff. Very good location.

the shower was awash almost impossible to take a shower

En general estuvo bien, lo que realmente no me gustó fue la cama, fatal porque al sentarse o acostarse se hundía demasiado, como si el colchón estaba ya bastante viejo.

The worst stay, and it’s not normal for this to happen in this hotel chain, because I’ve stayed in others and they’re exceptional. The bed sheets had hair and were dirty. I even requested a sheet change, and when they removed the pillowcases, they were yellow. I asked to change rooms, and in the new room, one of the two queen beds again had hair on it. And they don’t give refunds to switch to another hotel. It’s a hotel where the cleanliness is terrible.

Yes

poor maintenance

Two weeks ago I stayed in the same hotel and this time it was completely different experience. The staff was great. This time it was much better than last. I would definitely stay here again.

Staff was great. Unfortunately property has old/frayed towels, holes in bed sheets, problems with shower temperature, not very clean. Felt like a cheap motel. Fortunately the staff helped us and they relocated us to a property next door which was a little better, but same comments about their towels and bed sheets.