夏利馬爾酒店 (The Shalimar Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Really nice hotel , would recommend

Dirty room,

Dirty rooms, not enough stuff in rooms

Room not in order- air conditioner non functional and dripping water. Bathroom Exhaust had very bad aroma - poopy smell. Towels very old with Stains! The General Manger was very understanding and made room Changes. However my Feedback: poor room quality inspection prior to allotment to the Customer.

Booked a room with a king bed was put in a room with / single beds

Terrible experience. The mattress provided by the hotel staff was infested with roaches, which was absolutely unacceptable. The elevator button for the 8th floor was not functioning, forcing us to go to the 9th floor and carry our heavy luggage down the staircase every single time. Despite our struggles, no staff member offered any assistance. Additionally, there were no bathmats in the washroom, and when we asked, the staff suggested using towels as a substitute, which was highly unprofessional. Overall, it was the worst experience I have ever had at a hotel, and I would never recommend this place to anyone.

Under remodeling. Our bathroom door did not open completely . Not elderly friendly

The hotel is old and wearing out. Poorly managed. It took the front desk 20 mins to check us in and There was a dead roach in the room.

Need upgrade

We have stayed at The Shalimar Hotel, every year for last at least 30 years now, as it was good for all the amenities and staff were very friendly and looked after us very well! This time, there were too many issues, which I have submitted to the hotel on their feedback firm and I was very verbal too with complaints. Not staying on our return to Mumbai, which we had booked with Expedia, and cancelled it today.