新羅謝爾萬豪公館酒店 (Residence Inn By Marriott New Rochelle)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The front desk staff Kritina on the evening shift was amazing. The property was clean but dated. We had four people, a king with a sofa bed and the sofa bed was essentially springs covered in cloth, no one should be asked to sleep on that regardless of the price of the hotel room. The hotel needs to get all new sofa mattresses. The front desk staff very kindly upgraded us to be able to all sleep in beds.

Pool was closed despite it being June. Elevators were extremely slow, and one was completely broken. Took forever to go up or down. Breakfast was out of food as it got closer to 9 30. Staff was great, rooms were clean.

Breakfast can be upgraded to less pre-packaged food.

Comfy

Room was clean a

Bedroom ac unit did not cool the room, I ended up sleeping on the 2 cushion sofa. TV’s pretty small, showers need updating.

The breakfast was great and parking felt safe

The room stunk like pet hair mildew. The staff was flirting with the woman I was with and it ruined my night. I left the woman at the hotel. And after being humiliated and sneakily disrespected. I was too disgusted and disappointed to feel any possibility of staying in that hotel while not feeling intimidated and anxious about the intentions of the front desk overnight staff.

My room sheets was unclean

Everything was great very well hotel for a family vacation