伍德米爾服務式公寓飯店 (Woodmere Serviced Apartments)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

This property is NOT ACCESSIBLE FOR WHEELCHAIR EXPECIALLY NOT FOR DOUBLE AMPUTEES I requested this the room I paid for was not the room the put me in for the first 3-4 days the room flooded which was a issue walking up at 4am to relieve myself and water all the way in the living room my husband could not take a bath his wheel chair could not get in the bathroom and he could not use the restroom they had purchased him a potty chair and the room was not getting cleaned properly said I have it in written no pool was available no heat and air nothing accessible was for my husband no hot tub this the the reason for the choice I made to have a privater apartment the water flooding led misquotes over excessive and we had to end up paying for the shuttle to the room when we arrived but it says 24hour transportation we also to go to the hospital one day due to the room not being cleaned for dialysis we didn’t want him to catch very unclean we were advise they had rooms to offer but the other were upstairs with no elevator and the drive to the location was bumpy where my husband fell they made promises for refunds and lied with no communication to myself or my husband they pleaded that would never personally stay in those circumstances which I felt they would do they the right I was a promised a refund verbally have reached out a couple of times and reached out in text per WHAT APP and they advise me they did not want negative review and I allowed them to correct the property with min

Room was clean on arrival. The staff at reception were great. Even though there should have been daily housekeeping, a full clean was not done during a four day stay. Towels/bedsheets/ water bottles were not changed daily.

I loved my stay here.. all of the staff were really friendly and helpful. I booked a 2 bedroom appeasement and it was clean and comfortable

Can't wait to go back. Love the area! Really enjoyed Woodemere's pool and the sauna. The two-bedroom apartment we stayed in was perfectly comfortable.

Excellently maintained colonial style rooms with antique furniture.

Excellent customer service! I highly recommend staying here. Staff went out of their way to accommodate us.

exactly as described

Great location and wonderful place to stay. The staff were kind and helpful and the facilities were just right - spacious, clean and comfortable. We have stayed here before and hope to stay again!

Woodmere Serviced Apartments is a perfect place to stay for short period of time and even better for an extended trip to Nairobi. The staff is friendly and attentive, the restaurant has good food, the pool area is clean and beautiful, all together I highly recommend this place for the price.

SWIMMING POOL