西必洛森林度假村 (Sepilok Jungle Resort)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great location, staff very helpful

Excellent location to the Orangatangs and the Sunbear viewings. Easy walking to the Rainforest Discovery center. Lots of wildlife . Very scenic jungle property

ok... trying to give a balanced view here. The location was superb, and we walked to Sepilok Orangutan sanctuary twice, easily, in 5 mins, and had amazing experiences. Wonderful memories. loved that. The hotel itself. Once upon a time it was probably very flash. nowadays it needs some love and maintenance. The choices for dinner in the restaurant were very limited (but the food we ordered tasted good), and the breakfast was very ordinary. The pool area needs some maintenance and I did not put my ears in the water even though it was 30+ degrees. gross scum marks at the waterline. Just looked disgusting. The gym is a joke. We booked because it had one. Unfortunately every machine is broken, there is no air con, and the toilet and changing area are filthy. Unusable. We booked a basic room, so didn't expect miracles, but did expect air conditioning. sorry no., You need to upgrade for that at double the price! it still wasn't that cold, but was still worth the upgrade.

Could be solid but a lot of the staff seemed upset and disinterested. 1 would not fill up water bottle as too far in kitchen. Another played music while cleaning up despite beautiful quiet morning with birds. Another swore when seeing mess left by an animal. Front desk was super awesome however. For the momey cluld of been great

Great stay, comfortable for 1 night. Close to orangutan rehabilitation centre

Had booked for 2 nights but left after 1 night! Terrible experience! Mindful this is a 2 star resort but the place was dilapidated, unkempt & stinking. Resort is in lush tropical setting but the whole place is neglected. Very tacky decor with concrete or plastic painted to look like wood/rustic. The place was a mess - boxes, rubble, general stuff lying everywhere. Staff are uninterested & generally loiter around. The pool was vile! A layer of scum & dirty around the tiles and the water was cloudy with lots of debris - we even found a bandaid floating. The wooden lounge beds were rotten wood and so uncomfortable. There was a pungent smell of dirty water throughout. Room was primitive with a flimsy door - didn’t feel safe at all. Given a bath towel but no hand towel - bath towel was frayed & very grubby. The bed & pillow were hard as hell and lumpy!! Woke up with a sore back Breakfast was rotten. We left the next day - staff didn’t even acknowledge or ask how was our stay! The only positive is it’s close to the sunbears & orangutan sanctuaries. Sepilok is a lovely area but consider paying a bit more for somewhere better (the Nature Resort across the road was great).

Absolutly wonderful site, surrended by the nature. Pool is very welcome. Rooms are basic but ok. Avoid the dorms. Close to all major activities.

Room clean and insect free. However fixtures and fittings tired and old and generally in need of attention/refurbishment. Pool looked amazing, but i didn't have time to try it out.

Perfectly located for the Sepilok orang utan and Borneo bear sanctuaries! Also the RDC! The hotel is set in a beautiful location and is full of stunning views! The owners were very welcoming and willing to share their passionate stories about the hotel! Breakfast was good - different on both mornings. Tasty and light food to set you up for the days! Dinner was also good - nice menu catering for everyone. The rooms are clean and simple - just how they should be in a rain forest!

We stayed for 2 nights, it was good value for money. This resort is located in the jungle so you can enjoy peaceful environment. Very close to orangutan and sunbear sanctuary. Breakfast options are very limited. Some things could be improved for example notice about renovation taking place in the resort, we touched few times freshly painted barrier and had problem to remove it from the body, there was no sign about that which was a bit annoying. Rooms also need some touch. Pool was nice, but opening hours are quite short (9am-5:30pm). Overall experience was good.