普吉島我的飯店 (My Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Room old and bed was disgusting. Matress stained and old. Bathroom always had water on floor from a leak somewhere. Water from faucet had yellowish color. Just all around bad.

The bed was comfortable, the room was spacious, and the location was very walkable to everything. One downside is that it can be loud at night due to the dive bar located directly underneath. The property is very outdated overall, especially the bathroom, which did not match the photos shown. Some amenities, such as the soap dispenser and kettle, were old and worn, with the soap dispenser even being broken. If you’re simply looking for a place to crash and don’t mind sacrificing comfort, it may work, but it’s not ideal for relaxing or enjoying the hotel. I personally didn’t feel very comfortable or able to fully unwind during my stay and found myself ready to leave. The staff, however, were kind and friendly. Overall, the hotel just feels very old. Hope this helps.

The pictures on Expedia do not match the hotel booking database. The room I booked should have a table for working area for the laptop, I was given a room with just a bed.The advertisement shows laptop compatible safe, but the room has a small removable safe box. The ceiling in the hallway on top floor has holes to let the water come down to the floor when it rains . There is a bad smell in the room, it appears to be black mold smell. I informed the staff about the bad smell , which I think the knew about it, and they moved me to another room. The wifi/Internet is very slow, at times is less than 1 MB. I stayed one night, the following day I changed hotel.

Stayed 4 nights. The rooms and service was good, but the sound in the building is terrible. Was on the 3rd floor and you can hear everything happening in the lobby, also the doors slam super loud. They need to sound proof the doors. Worst of all is right next to the building is a chicken farm or something. The rooster there every morning at 5am would go off, and would do this every 10 minutes until 8-9am. I personally only slept a few hours a night. I wish I bought a gun from down the road to end that thing after night 1.

I will definitely return. 1 week is not enough. Check in and out smoothly. Cleaner was efficient.

I missed connecting flights to Phuket and ended up staying in Bangkok, Then Pattaya. I explained the situation that I would arrive very late the 2nd day of my trip to Phuket, with a day unused at hotel. Staff was made aware well in advance of my inability to make my reservations, and could easily rebook the room during High Season, which most likely did, along with refusing to refund my money.

Don't know where to begin. No hot water, TV wouldn't turn on, WiFi was totally unusable, and when I checked in they downgraded my room and then didn't offer to fix it after I brought it to their attention. Finally, the key they gave me was nearly broken and it ended up breaking the rest of the way in the door and they charged me 1000baht for that. Do yourself a favor and find any other hotel. There's tons of options that are better in the same area for the same price. Won't ever go back here again.

booked this hotel. When I got to reception they said they were fully booked. They sent me to one of the other hotels which was nearly 3 km away. which was too far away for me so didn’t end up staying there never got my money back.

I booked the hotel in advance and get confirmation. When we reach to hotel , there has no more room available and they said this confirmation is not come from them . In the mid night , they don’t take any responsibility to find another available hotel or rooms. We can’t do nothing at midnight

Horrible condition of rooms. We were given room where tv wasn't working, bathrooms were old and fridge was broken The photos on their page are deceiving and Photoshopped to name the place look better. Also they didn't give us the room which we booked from which looked modern and new but gave us old room where toilets were blocked. Tv not working. Fridge broken and furniture way too old which needed to be thrown in rubbish and stained. Linen. I have taken photos to show how the real room looked like. Will never book this hotel again. Would never stay here again.