沙姆沙伊赫納馬灣瑞享度假村 (Mövenpick Resort Sharm El Sheik Naama Bay)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Stayed in the Villa for the second part of our stay. The villa is old Parisian style. It’s beautiful. Some reviews said it needs upgrade but I think the styling is beautiful & local. The villa is huge. The pictures don’t do it justice. The villa itself is clean. AC works good. The food & room service are great. The pool is big & you can’t beat the views. The privacy alone is worth the cost. Staff service in the restaurants is great. Local diving is also great, many many sites to choose from. Many beaches on site & lots of things to do. Logistics & guest services could improve. For examples I booked a car & baggage pick up for specific times the night before & neither showed up. No big deal but if you’re running a strict schedule, it’s something to consider. It’s not always possible to get through to someone on the phone for requests or room service. I asked for an extension cord, they said they will send but didn’t. I think communication is lacking a bit. I got a lot of “I will check for you” & then no one checks. but not deal breakers at all. I would certainly stay again. Overall 8/10

The bad: -the resort pulled a room switch on us first night. So I slept on a pull out couch instead of a bed… linens for the bed were not there & needed to be called in. That took about 30 mins. Today we are supposed to move to a different room but so far check in has passed & the room is not ready. (The room became available as I’m writing this & they said we can go but they are performing repairs in one of the rooms. Wish me luck) (BTW we’re moving to the 1500$ a night villa, & I only say that for reference as you’d think they would maybe be a little more on it.) It’s very frustrating because I was assured it would be ready at check in time. If you ask them when it will be ready they say they will find out & call you back but they don’t call you back... If you’re the type of person who doesn’t like your room to be downgraded then you may want to consider another resort. Just something to think about. -you’ll find the staff is very friendly when everything is going well but if there is an issue they’re still friendly but not necessarily helpful We did check in at 2am but they were notified previously via email & we took their own driver service from the airport. So we did not catch them by surprise. The good: the resort is beautiful , pretty clean, the water is nice, the food is really good. This was my honest experience on day one.

Great rooms, clean and beautiful

Nice resort and very kind, professional and helpful staff

The room looked a bit old and run down. There was something on the base of our bed that looked like old blood or sweat, not sure which. But definitely gross. Most people were helpful, but some were pushy. The day trips were low quality for the price they charged. It lists this as a five star resort, but maybe that's the best quality in Egypt. Not sure. It would probably just rank three stars in a developed country. The food was good, but we still ended up with "mummy tummy" from something (maybe bad water, or something in the food). I woudn't go back to this place.

Horrible Hotel food! We got sick from the Mix grill food. Breakfast looks good but old cucumbers, no taste beans, stale bread and just cheap local pastries. Nothing Movenpick quality about this hotel! Bar staff incompetent and does not understand the difference of lemon juice vs lemon slices and ruined our drinks, elevators broken, horrible location and the beach staff are super lazy and always on their phone and not tentative at all forgetting to deliver your orders then all of a sudden they disappear for 30 minutes or longer. Hotel itself is boring as well but they play annoying techno music all day outside if you like that. Stupid expensive for low quality food and drinks and prices are half price outside the hotel. We really hated our trip.

The stay was amazing! I will come back for sur

Amazing Stay!

I had an amazing stay at Mövenpick Resort Sharm El Sheikh. The hotel is beautiful, the views are breathtaking, and the atmosphere was relaxing from the moment we arrived. The rooms were clean and comfortable, and the service throughout the resort was excellent. A special thank you to Omar at the front reception for his kindness, professionalism, and warm welcome. He made the check-in process smooth and was always helpful whenever we needed anything. Also, a big thank you to Mr. Tamer for his outstanding hospitality and care during our stay. Their excellent customer service truly made our experience even more memorable. The staff overall were friendly and attentive, and the resort had everything needed for a perfect vacation. I would definitely recommend this hotel to anyone visiting Sharm El Sheikh, and I look forward to coming back again soon.

They need so much to do to become three star hotel. I don’t know how they put there self five stars hotel.