凱富套房飯店 (Comfort Inn & Suites)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Staff were nice and helpful. Pool was fun for the kids and water slide is always a fun bonus for them. Overall good stay and breakfast was great!

In general property is great .. very quiet hotel consider our room next to the elevator and we didn’t hear any sound throughout the night . However few issues, shower head is horrible , there was hair in the tub when we checked in . The ice machine was broken n garbage inside ( but no sign posted on the machine saying is not working ) . Staffs are friendly . Is a decent hotel .

Check in was fine. Needed a $300 damage deposit which varied from person to person in our group. Some was $100 others $300. Breakfast was awful. Waffle machine didn’t work and was dirty. Staff fairly indifferent. Hot food was cold in the chafing dishes. Not really to par. Ran out of towels for housekeeping - said they would bring more and they didn’t. Not 100% sure if we had queen beds or doubles to be honest…it was quite squishy. Not what we are used to and it was very mediocre compared to what it used to be like. Staff friendiness fluctuated too. Some happy and helpful - others just glared. Not my fav stay.

Was nice, clean and quiet. Due to miscommunication between weekend and weekday staff housekeeping came in to clean after we had paid additionally to keep the room until 3.

Cea

One of the highlights for this stay was the serving of vegetables for breakfast, daughter really enjoyed! It is also very close to the performance center, so that is a plus. The service unfortunately was poor and should have been better. I called to extend the stay 1 night, this was told to be done without issue. However, when I arrived and double checked, it was not in the system? The staff at desk offered to add, and confirmed several times added, would only need to come back to reswipe card in three days. When I came back to reswipe card, desk said could not find? On top of this, the day before I asked the front desk to have housekeeping clean the room when leaving at 1000. The lady working the desk asked if the do not disturb sign was hanging, I stated it was not, and was then informed housekeeping would be completed. When we arrived back at 4:30PM the room was not completed, nor did anyone come later that evening. When I spoke to front desk the next morning, the lady argued that it was done, getting the housekeeping book and noting it was signed off at 2:30ish. Although I appreciate that they have a sign off book, the room was clearly not cleaned. I asked for the needed supplies, and left. The following day on checkout and loading the vehicle, my son mentioned there were another family with pictures of their room not cleaned, which did not seem to be satisfactorily handled. Vegetables are great, service was poor.

Hotel was excellent and staff very friendly znd helpfull

The hotel is top notch and the staff are friendly and very helpfull

Staff were very helpfull and professional

Staff very very helpfull and professional